CAGE CASHIER I

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Graton Resort & Casino in Rohnert Park, CA seeks a Cage/Cashier role to ensure Title 31 compliance and safeguard assets. You will provide guest service to external and internal guests and accurately handle exchanges for chips and cash within established procedures.

You will balance funds, operate cage systems, and process transactions such as e-checks and cashless gaming enrollment, collaborating with surveillance and other departments to ensure smooth operations and guest satisfaction.

Responsibilities

• Define and adhere to Title 31 compliance procedures.
• Safeguard casino assets, including chips and cash.
• Provide guest service to external and internal guests within policy.
• Balance funds and close out cash/assets at end of shift.
• Operate cage systems and verify transactions accurately.

Job description

Position Summary

Responsible for logging Title 31 compliance. Safeguard company assets. Provide guest service to external and internal guests. Accurately handles guest exchanges for chips/cash equivalents for cash, cash checks within established procedures and all other associated cage functions and cooperates with Team Members within the department, as well as other departments.

Position Summary

Responsible for logging Title 31 compliance. Safeguard company assets. Provide guest service to external and internal guests. Accurately handles guest exchanges for chips/cash equivalents for cash, cash checks within established procedures and all other associated cage functions and cooperates with Team Members within the department, as well as other departments.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Take appropriate measures to safeguard the Company's assets, including chips and cash.
• Ensure that all assigned tasks are completed and balanced at the close of business.
• Attend to guest needs and ensure overall guest satisfaction.
• Responsible for the final balancing of funds and assets assigned during a shift.
• Work front line, fill bank, employee bank, kiosk bank, main bank as assigned.
• Efficiently operate all equipment, hardware and software used in job functions, including but not limited to jet scanner, coin sorting machines and 10 key calculators.
• Tier 1 cashiers may be assigned to any bank as required, but are expected to consistently demonstrate knowledge of and perform the following tasks: Conduct e-check, cash advance, chip, cash exchange, ticket redemption, kiosk redemption, promotional payout, resort wallet deposit and withdrawals, fast funds payment, and fee reimbursement transactions. Process and properly log all transactions in the applicable systems.
• Perform enrollment processes for E-check, Cashless Gaming, and Slot Credit transactions.
• Operate all cage currency counters.
• Follow all double/verification guidelines and thresholds including notification of surveillance when applicable.
• Work with other departments, including kiosk team, as required to ensure operations run smoothly throughout the shift.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.