Cage Cashier & Guest Experience Specialist

Oaklawn Jockey Club; Hot Springs (AR); On-site; Confidential; Full time

Job summary

Oaklawn Jockey Club in Hot Springs, AR is seeking a Cage Cashier to manage monetary transactions at the gaming cage window. The role emphasizes accuracy, guest service, and strict adherence to CGS, Title 31 and AML controls.

The ideal candidate will have at least 1 year of money handling experience, strong math and communication skills, and the ability to work in a fast-paced environment while maintaining professionalism with guests and team members.

Qualifications

• Must have 1‑year money handling experience (e.g., banking, cage).
• Strong math and analytical skills are essential.
• Excellent verbal and written communication and guest service abilities.

Responsibilities

• Accurately balances assigned bank.
• Cashes cheques and gaming tickets for guests in a courteous, timely manner.
• Handles cash advances and personal checks.
• Maintains confidentiality and adheres to compliance requirements.
• Supports other cashiers and reports issues promptly.

Skills

Money handling

Math skills

Attention to detail

Guest service

Communication

Problem solving

Computer proficiency

Overtime eligibility

Education

High school diploma

Job description

Oaklawn Jockey Club in Hot Springs, AR is seeking a Cage Cashier to manage monetary transactions at the gaming cage window. The role emphasizes accuracy, guest service, and strict adherence to CGS, Title 31 and AML controls.

The ideal candidate will have at least 1 year of money handling experience, strong math and communication skills, and the ability to work in a fast-paced environment while maintaining professionalism with guests and team members.