Cage Cashier

Gila River Resorts & Casinos; Phoenix (AZ); On-site; USD 34,000 - 38,000; Full time

Job summary

Gila River Resorts & Casinos in Phoenix, AZ is seeking a cashier/vault associate to deliver exceptional guest service while handling cash and chip transactions with precision.

Responsibilities include fund verification, vault duties, and strict adherence to enterprise policies and procedures. A high school diploma or equivalent is required, with prior cash handling experience preferred.

Qualifications

• Experience handling large volumes of currency or negotiable instruments preferred.
• Strong attention to detail and guest service skills.
• Ability to follow procedures and departmental policies.
• GILA WAY: greet, interact, listen, and appreciate guests.

Responsibilities

• Promotes and provides excellent guest service experiences to guests.
• Verifies funds as required while in assigned duty.
• Performs Vault duties and cash handling with accuracy and accountability.
• Complies with policies, safety regulations, and cash procedures.

Skills

Cash handling

Guest service

Attention to detail

Interpersonal communication

Teamwork

Cashier experience

Multitasking

Education

High School Diploma or equivalent

Job description

Closing Date: August 27th, 2026 at 4:00 PM

Pay Rate: $17.00 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Verifies funds as required while in assigned duty.
• Able to perform duties as required for each position.
• Complies with enterprise and departmental policies and procedures, protocols including strict key control, safety regulations, uniform requirement, cash and/or coin handling and other operating procedures.

• Complies with federal cash reporting requirements for cash and other negotiable instruments.
• Performs the majority of tasks with computing and electronic equipment and various computer applications.
• Accurately performs and maintains accountability of all transactions conducted with corresponding paperwork and take responsibilities of any resulting overages and/or shortages.
• Accurately counts down banks.
• Perform the following Vault duties:
• Conduct shift buys/Rolling Bank issuance, returns and preparation for cashiers.
• Verifies cash/chips at the completion of counts (BJ, Poker, Slots, Retail Outlets, Spectra and Team Member Tips)
• Prepares and verifies all tip tax deposits.
• Performs cash strap (100 bill quantities) ve1ifications and countdowns at beginning of work shift and during work shift.
• Performs repetitive and accurate cash-on-hand verifications.
• Performs accurate data input and error c01Tections into computer logs.
• Safeguards casino bankroll and maintains an accurate accountability of all funds in the vault.
• Conducts mobile cart /pouch issuance and returns for slots.
• Prepares the daily bank deposits which consists of checks, traveler's checks, cash and coin.
• Receives bank shipments and ensures all funds received are verified.
• Verify and secure unclaimed JP/Promotions, found tickets, cash, cash advance and check cashing receipts, redeemed scrips and promotional coupons/vouchers.
• Responsible to ensure currency/coin levels are maintained to operate the site.
• Verifies documents and paperwork from cashier to ensure completed correctly.
• Responsible to ensure currency and coin levels are maintained to operate the site.
• Filling Gaming and Jackpot kiosk cassettes.
• Receive and/or disperse tournament entry fees.
• Maintains basic to intermediate knowledge in identifying counterfeit currency, fraudulent checks, fake identification and credit card fraud.
• Attends trainings and meetings to obtain information needed for performing duties.
• Maintains confidentiality with all casino related information including operational data and procedures.
• Safeguards all casino assets in accordance with established policies and procedures.
• Maintains and promotes an effective, efficient, safe and clean work environment.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills/Requirements

• High School Diploma or equivalent required.
• Experience as a cashier handling large volumes of currency or other negotiable instruments preferred.
• Ability to perform the GILA WAY which is as follows;
• Greet our guest
• Interact positively with our guest
• Listen actively to our guest
• Appreciate our guest
• Must possess strong attention to detail and excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.