Cage Cashier

Cimarron Casino Enterprises; Perkins (OK); On-site; USD 20,664,000 - 30,307,200; Full time

Job summary

Cimarron Casino Enterprises in Perkins, OK is seeking a Cashier/Players’ Club representative responsible for cashing tickets, balancing assigned funds, and enrolling guests in the Players’ Club. You will explain membership benefits, answer guest questions, and maintain accurate records while delivering courteous service in a busy casino environment.

The role requires strong numerical skills, reliable cash handling, and excellent communication to ensure guest satisfaction and smooth operations

Qualifications

• Education: HGED or GED preferred; college courses in banking/finance preferred.
• Must have effective communication and numeracy skills.
• Must be highly computer-literate and able to operate cashiering systems.

Responsibilities

• Assist guests with cashiering and Players’ Club activities.
• Accurately balance assigned bank.
• Cash tickets and other currency; cash personal checks for currency.
• Redeem foreign currency; compute accurate exchange rates.
• Maintain knowledge of facility and events to advise guests.
• Attend departmental meetings and ensure accurate records.
• Explain Players’ Club to guests and resolve minor conflicts.
• Distribute and redeem coupons; provide high-level guest service.

Skills

Effective communication

Numbers oriented

Computer literacy

Reading comprehension

Guest service

Education

High school diploma or GED

Some college Banking/Finance

Job description

SUMMARY

Responsible for cashing tickets, balancing assigned bank, enrolling guests into the Players’ Club, explaining the benefits of membership, and maintaining accuracy through all work functions.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assists guests with cashiering and Players’ Club activities.
• Accurately balances assigned bank.
• Cashes tickets and other currency, in a courteous, timely manner.
• Cashes personal checks for currency.
• Redeems foreign currency, computing accurate exchange rates for the various currency received.
• Maintains a working knowledge of the facility and special events on property to advise guests whenever possible.
• Assists other Cashier Service Representatives as needed.
• Facilitates the flow of information throughout the property by attending regularly scheduled departmental meetings.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Maintains a working knowledge of the Players’ Club to effectively explain it to guests.
• Resolves minor guest conflicts related to Players’ Club.
• Ensures a maximum level of guest service and satisfaction is achieved and maintained.
• Distributes program coupons to guests and redeems coupons as necessary.
• Performs other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

PROMOTES VALUES

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees by setting positive examples at all times.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in employee training and development.
• Explains why we do things in advance of doing them.

QUALIFICATIONS

Education and/or Experience:

• High school diploma or general education degree (GED) preferred.
• Some college courses in Banking, Finance or related area preferred.

Special Qualifications:

• Effective communication skills required.
• Must be extremely numbers-oriented and computer-literate.

Language Skills:

• Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form.
• Ability to respond to common inquiries or complaints from guests.

Mathematical Skills:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

• Ability to apply common sense reasoning to a variety of situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl. Routinely uses computer keyboard and display. The employee is regularly required to stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually loud. A casino environment is typically smoky.

CONDITIONS OF EMPLOYMENT

The Iowa Tribe of Oklahoma operates a drug‑free workplace. The selected individual must submit to and pass applicable drug test. Additionally, the selected individual must be bondable and able to pass a background check in order to obtain a gaming license.