Cage Cashier

PENN Entertainment; Joliet, Bay Lake (IL, FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a vibrant entertainment company where you can thrive in a fast-paced environment! Join a team dedicated to providing exceptional guest experiences while enjoying a variety of benefits, including medical coverage and performance bonuses. This role involves assisting guests with cash operations, ensuring compliance with internal controls, and promoting a fun atmosphere. If you're passionate about service and ready to grow your career, this is the perfect place for you. Embrace the chance to make a difference and have fun while doing it!

Benefits

Medical Coverage

401(k) Matching

Paid Time Off

Annual Performance Bonus

Qualifications

• Must have cash handling experience and strong customer service skills.
• Ability to lift and carry a minimum of 30 lbs is required.

Responsibilities

• Assist guests with Cage operations and provide high-level guest service.
• Handle cash transactions and maintain accurate records.

Skills

Cash Handling

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma or GED

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Assist guests with all Cage operations, including but not limited to, check cashing, chip sales, credit application processing, redemptions, and credit transactions in a pleasant and professional manner, in compliance with internal controls.
• This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
• Counts drawer at start of shift, verifies cash amount, and documents according to standard procedure.
• Issues chips and tokens to guests for cash.
• Receives payments for markers and records in the computer system.
• Deposits paid markers to the bank.
• Redeems complimentary coupons in accordance with standard procedures.
• Redeems chips or tokens for cash at guest request.
• Cashes all checks within standard procedures.
• Redeems payments, checks, front money, and safekeeping.
• Verifies and processes Main Bank buys for gaming funds or fills.
• Receives soft count drops into the Main Bank.
• Prepares deposits to the Bank.
• Balances the drawer at the end of the shift.
• Redeems TiTO tickets as required by standard procedure.
• Takes Credit applications, runs Credit reports, and maintains Credit files.
• Other duties as assigned.

BRING US YOUR BEST.

• High School Diploma or GED equivalent required.
• 9-12 months of cash handling experience is preferred.
• Must be able to lift and carry a minimum of 30 lbs.
• Must understand and speak the English language.
• Must be 21 years of age or over.
• Ability to work evenings, weekends and holidays depending on business needs.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit, reach with hands and arms, stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. The employee requires manual dexterity to operate all necessary equipment. Specific vision abilities required by this job include close vision and distance. Must be able to push and pull carts and equipment weighing up to 250 lbs., occasionally.

STARTING SALARY

$17.50 plus tips

Equal Opportunity Employer