Cage Cashier

Oneida; Green Bay (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Shift differential pay

Cashier tips eligibility

Job summary

Oneida Casino in Green Bay, Wisconsin seeks a Cage/Vault Clerk to handle currency, coins, chips, TITO, coupons and checks for internal and external customers. The role processes enrollments for Check Service and greets customers, explaining benefits of membership programs.

Applicants must be 18+, have a high school diploma or equivalent, and possess cash handling, customer service, and basic computer experience along with strong math skills for a quick math assessment.

Qualifications

• Requires at least 1 year of cash handling experience.
• Minimum 6 months of customer service experience.
• Minimum 6 months of basic computer experience.
• Good math skills; a math test will be administered by HR.

Responsibilities

• Provide excellent customer service for all internal and external customers of the Cage/Vault Department.
• Distribute and collect Level I and II keys and log information when the Key Watcher System is down.
• Cash in internal/external customers' coins and bills using a coinsorter or jet scan.
• Process Sports Betting guest transactions for ticket redemptions at the Cage windows and enter information for payment.
• Count down station for switch over using money handling equipment and reconcile paperwork for audit controls.
• Collect information from winners of large pay outs for the completion of the W2-G form.
• Maintain and safeguard Cage Window/Main Bank accountability and totals.

Skills

Cash handling

Customer service

Basic computer skills

Math skills

Education

High School Diploma, GED Diploma, or HSED

Job description

Vision, Mission and Values

Vision: Wisconsin's first choice for casino entertainment.
Mission: Gaming professionals working together to provide a friendly, safe, and fun gaming experience.
Values: Professionalism, Accountability, Respect, Integrity, Sincerity.

The duties and responsibilities are not an all inclusive list but rather a general representation of the duties and responsibilities associated with this position.

Salary

Salary: $16.88/Hr. plus tips
After successful completion of the probationary period, employee will receive off probation wage increase.

Shift Differential:

• Monday-Thursday (6pm to 6am) +$1.00 per hour worked
• Friday 4pm to Saturday 4am +$3.00 per hour worked
• Saturday (4am to 4pm) +$2.00 per hour worked
• Saturday (4pm to 4am) +$3.00 per hour worked
• Sunday 4am to Monday 6am +$2.00 per hour worked

Position Summary

Provide even exchanges for currency, coin, chip, TITO, coupon and check cashing for Oneida Casino internal and external customers. Process the enrollments for Check Service. Welcome all customers and assist in explanation of benefits for membership programs. Obtain proper identification from customers for required reporting purposes.

Duties and Responsibilities

• Provide excellent customer service for all internal and external customers of the Cage/Vault Department at all times and in all activities.
• Distribute and collect Level I and Level II keys recording user information on manual key logs when the Key Watcher System is down.
• Cash in internal/external customers' odd coins and bills using a coinsorter or jet scan.
• Process Sports Betting guest transactions for ticket redemptions at the Cage windows ensuring all redemption information is accurately reviewed and entered in the World Till for payment.
• Count down station for switch over using coin, coin wrappers, and currency counters, put coin away, verify money received from the vault, and reconcile all transaction paperwork for audit controls.
• Collect information from winners of large pay outs for the completion of the W2-G form.
• Maintain and safeguard Cage Window and/or Main Bank accountability by calculating all paperwork totals using a ten key calculator and attach tape totals to paperwork.

Minimum Qualifications

• Must be eighteen (18) years of age or older.
• High School Diploma, GED Diploma, or HSED Certification is required within one (1) year of employment. Applicants age fifty (50) and older are exempt from this requirement.
• One (1) year of cash handling experience;
• Six (6) months of customer service experience;
• Six (6) months of basic computer experience;
• Good math skills. (Must passa math test which will be administered by the Human Resource Department.)

Physical Requirements

• Frequently sit, stand, walk, use hands,handle, reach with hands and arms, talk, and hear.
• Occasionally stoop, kneel, crouch,lift and/or move up to twenty-five (25) pounds.
• Work is generally performed in a Casino setting with exposure to a high noise level. Work environment mayNOT besmoke, noise or dust free.

The Oneida Nation does not discriminate on the basis of race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in initial employment or re-employment.

Department and Employment Details

Department: Accounting
This is a non-management position
This is a full time position
Closing Date: Ongoing Recruitment- Pool
Transfer Date: August 20, 2024