Cage Cashier

Kickapoo Lucky Eagle Casino Hotel; Eagle Pass (TX); In loco; USD 21.000 - 34.000; Tempo pieno

Descrizione del lavoro

Kickapoo Lucky Eagle Casino Hotel in Eagle Pass, Texas, is seeking a Cage Supervisor who will accurately process transactions for guests while maintaining a positive attitude and protecting company assets.

You will handle cash, check cashing, currency exchange, ticket payouts, and tax form preparation, while ensuring compliance with gaming regulations and internal policies. Excellent guest service and security awareness are essential.

Competenze

• High School Diploma or GED required.
• At least 3 months cashier experience.
• Gaming industry experience preferred.
• Cash handling experience with large cash volumes preferred.
• Strong English communication; Spanish a plus.

Mansioni

• Process transactions for guests (cash, checks, currency, vouchers) accurately.
• Count window funds and reconcile with minimal variances.
• Maintain security of confidential information and comply with policies.
• Provide excellent guest service and address guest concerns.
• Maintain clean counters and work areas; participate in training.

Conoscenze

Cash handling

Cashier experience

Guest service

English fluency

Spanish (optional)

Formazione

High School Diploma or GED

Descrizione del lavoro

Reports To

Cage Supervisor

Job Summary

Accurately processes transactions for internal and external guests while maintaining a positive demeanor and pleasant attitude throughout each transaction. Responsible for safeguarding company assets and adhering to all Casino and Cage policies and procedures.

Essential Functions

• Ensure compliance with applicable Tribal, Federal and other laws and gaming regulations and Kickapoo Lucky Eagle policies and procedures.
• Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
• Responsible for transactions with guests, including but not limited to: check cashing, debit/credit card cash advances, exchange of foreign currency, chip redemption and exchanges, cash/issue vouchers, pay out jackpots and promotional winnings, and prepare tax forms (W-2G and 1042-S).
• Responsible for transactions within the casino: card games fills and credits, issue and receive banks, disbursement and receipt of funds in accordance with policy; receive and record tips.
• Count window funds and process transactions accurately and maintain minimal variances.
• Organize supplies, clean counters/floors and maintain working areas clean at all times.
• Demonstrate and promote KLECH core values and MAD skills.
• Manage and maintain security of confidential information entrusted to position.
• Attend and satisfactorily complete all required training as assigned.
• Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR and SAR as needed.
• The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
• Perform other duties as assigned.

Minimum Requirements To Qualifications

• Must have High School Diploma or GED.
• Minimum (3) three months of cashier experience.
• Gaming industry experience preferred.
• Cash handling experience with large volumes of cash preferred.
• Strong communication skills in English both written and oral. Spanish or other language skills a plus.

Other Criteria

Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.

Skills And Abilities

• Ability to work independently with minimal supervision.
• Ability to maintain effective relationships with the General Manager, Directors, Managers and all staff.
• Ability to work under pressure in a fast paced, stressful environment.
• Ability to meet multiple deadlines and multi-task.
• Ability to have strong critical thinking, analytical and guest service skills.
• Must possess a positive attitude with strong organizational qualities.
• Ability to add, subtract, multiply and divide in all units of measure.
• Ability to define problems, collect data, establish facts and draw conclusions.
• Ability to understand complex instructions and material.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural background and with co-workers of all levels.
• Ability to work effectively with individuals and demonstrate teamwork.
• Ability to maintain confidentiality.
• Ability to follow and comply with established Casino guest service programs.

Physical Demands

• While performing the duties of this position, the team member is regularly required to stand, sit, walk, push, pull, bend for extended periods; reach with hands and arms; talk and listen on a regular basis.
• The team member must be able to concentrate for prolonged periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
• The team member must be able to communicate effectively in person or using telecommunications equipment.
• The team member must have the hand-eye coordination and manual dexterity to operate a keyboard, touch-screen display, telephone and calculator.
• Frequently lift and/or move up to 50 lbs.

Work Environment

• Casino floor and normal office setting.
• Frequent walking and standing in a smoke filled environment and frequent contact with the general public.
• Temperature controlled environment with varying noise levels. May be exposed to high levels of noise throughout the day.
• Extended hours and irregular shifts may be required including nights, weekends and holidays.
• Must be able to perform under pressure and work long hours under stressful conditions.
• May be exposed to the risks associated in attempting to resolve issues with difficult guests and extremely irate staff members.
• May be exposed to various types of lighting including, but not limited to: artificial fluorescent lights, flashing lights, strobe lights, multiple colored lights, etc.
• Travel may be required to perform one or more essential functions of this position.

Conditions Of Employment

• Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
• Must be able to provide authorization to work in the United States.
• Must be at least 18 years of age.
• Must have access to reliable transportation to commute to and from work.
• Must comply with KLEC handbook, internal policy and procedures, and gaming regulations set within KLEC.
• Must participate in tip reporting program.

Source: Hospitality Online