Cage Cashier

Arizona Charlie’s Decatur and Boulder; Decatur (IL); On-site; USD 21,000 - 32,000; Full time

Job summary

Arizona Charlie’s Decatur and Boulder is hiring a Cage Cashier to support daily cage operations with accurate cash handling and exceptional guest service. You will process transactions, maintain funds accountability, and ensure regulatory compliance in a fast-paced environment.

We seek candidates with at least 6 months in cash handling, strong numerical skills, and the ability to work well in a team while following strict procedures.

Qualifications

• Minimum 6 months of experience in a high-volume cash handling environment.
• Strong numerical and reconciliation skills with attention to detail.
• Ability to follow procedures and regulatory requirements.
• Able to communicate effectively in a fast-paced casino setting.

Responsibilities

• Provide timely, courteous guest service aligned with our guest service culture.
• Perform cash transactions: check cashing, markers, chip/coin/currency exchanges, vouchers.
• Issue and receive funds related to casino operations across departments.
• Maintain accountability, reconcile balances, report discrepancies promptly.
• Operate cage systems and counters per standard procedures and controls.
• Complete forms and documentation in compliance with gaming regs.
• Keep workstation organized, secure, and compliant with policies.
• Support team success through clear communication and collaboration.
• Assist with select player club services and promotional inquiries.

Skills

Cash handling

Guest service

Regulatory compliance

Team player

Education

High school diploma or equivalent

Tools

Coin/currency counters

Cage equipment

Point of Sale system

Job description

At Arizona Charlie’s, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you’re just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

Summary:
As the Cage Cashier, you play an essential role in supporting the daily operations of the Cage department by accurately processing financial transactions and maintaining control of assigned funds. You contribute to exceptional guest service, regulatory compliance, and the efficient operation of the casino. Your professionalism and attention to detail support both internal departments and external guests in a fast-paced environment.

Job Description:

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Accurately perform guest and departmental financial transactions, including check cashing, markers, chip redemption, coin/currency exchange, and voucher redemptions
• Issue and receive funds related to casino operations, including table games, slots, and other internal departments
• Maintain accountability for assigned funds, reconcile balances, and promptly report any discrepancies
• Operate computer systems, coin/currency counters, and cage equipment in accordance with standard procedures
• Complete required forms and documentation accurately and in compliance with gaming regulations and internal controls
• Maintain an organized, clean, and secure workstation at all times
• Support overall team success through effective communication and collaboration with coworkers and leadership
• Provide frontline support for select player club services and basic promotional inquiries
• Maintain knowledge of current promotions, procedures, and property offerings to accurately support guests and staff
• Held to a high standard of accountability for maintaining the accuracy, completeness, and confidentiality of guest information, as well as departmental records and reports, in accordance with company policies and regulatory requirements
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• Minimum 6 months of experience in a high-volume cash handling environment, preferably in a casino or financial setting
• Strong numerical and reconciliation skills with high attention to detail
• Ability to follow standard operating procedures and regulatory requirements
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system

Requirements

• At least 21 years of age

• High school diploma or equivalent required

• Ability to effectively communicate in English, both written and verbal

• Obtain and maintain all work cards as required by the company

• Verify right to work in the United States

Work Cards

• Nevada Gaming Registration

Physical Requirements

• Occasionally push/pull up to 30lbs.
• Occasionally lift and/or carry up to 30lbs. at floor, knee, waist, and chest levels
• Occasionally Squat, kneel, reach, bend, twist
• Frequently stand and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Smoky
• Noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.