Cage - Cage Cashier

Valley View Casino; Valley Center (CA); Sur place; USD 21 000 - 34 000; Plein temps

Résumé du poste

Valley View Casino & Hotel is seeking a Cage Cashier responsible for handling cash transactions, balancing drawers, and maintaining accurate cash controls within the Cage Department. You will serve guests with courteous, efficient service and adhere to all gaming regulations and internal policies.

The role requires strong numeric skills, attention to detail, and the ability to work flexible shifts in a fast-paced casino environment.

Qualifications

• High School diploma or GED equivalent.
• One year of cash handling experience.
• Ability to speak and understand the English language.
• Ability to write routine reports and correspondence.
• Ability to read, analyze and interpret English documents and policies.
• Ability to apply common sense to instructions and guidelines.
• Ability to define problems and use data to draw conclusions.
• Ability to work with mathematical concepts and calculations.
• Must maintain positive guest relations and sound judgment.
• Must apply for, receive, and maintain a Gaming License.

Responsabilités

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence.
• Maintain positive guest relations and resolve guest complaints with courtesy.
• Receive cash and tickets and provide correct change to guests.
• Adhere to established cash control policies and procedures.
• Maintain a clean and organized cage area.
• Contribute to a smoothly and efficiently run cage operation.
• Be knowledgeable about facilities and events to assist guests and team members.
• Perform other duties as assigned by management.
• Maintain professional and ethical performance and regular attendance.
• Adhere to performance standards and company policies.

Connaissances

Cash handling

English language proficiency

Reading and interpreting documents

Writing routine reports

Mathematical ability

Good judgment

Formation

High School diploma or GED

Description du poste

Description of the Position:

The Cage Cashier is responsible for assisting guests with transactions and for balancing various bank drawers within the Cage Department, maintaining accuracy throughout all phases of the balancing process. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. The Cage Cashier will perform job duties under strict policies and regulations.

Primary Duties, Responsibilities, and Tasks:

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.


• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction. Greet guests in a courteous and caring manner using personalized service.


• Responsible for receiving cash and tickets and making appropriate change for guests.


• Responsible for adhering to established cash control policies and procedures of the Company.


• Maintains a clean and organized area.


• Participates as a member of the team in producing a smoothly and efficiently run cage operation.


• Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible.


• Other duties as assigned by management.


• Responsible for conducting all responsibilities in a professional and ethical manner


• Responsible for maintaining a consistent, regular attendance record.


• Adheres to performance standards, company policies and procedures, as they relate to the department.

Required Qualifications:

• High School diploma or GED equivalent.


• One year of cash handling experience.


• Ability to speak and understand the English language.


• Ability to write routine reports and correspondence.


• Ability to read, analyze and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.


• Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form referring back to established guidelines and policies and procedures.


• Ability to define problems involving several concrete variables, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.


• Ability to work with mathematical concepts. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


• Must use good judgment when providing information to our guests and maintain positive guest relations at all times.


• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.


• Must be able to successfully pass applicable auditions or skill testing and a drug screening test.

Preferred Qualifications:

• Previous experience in a casino/gaming environment.

Physical Requirements of the Position:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

• Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.


• While performing the duties of this job, the Team Member is regularly required to talk and hear.


• The Team Member may be required to stand, walk, and sit and use hands to manipulate, handle, or feel.


• The Team Member is regularly required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.


• The Team Member must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Working Conditions:

• The Casino is open 24 hours per day, seven (7) days per week; therefore, you must be flexible to work any and all shifts.


• While performing the duties of this job, the Team Member is exposed to second hand tobacco smoke, moving mechanical parts, risk of radiation from computers, and fumes or airborne particles.


• The Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.


• The Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.


• The noise level in the work environment is usually moderate to loud.

Other Information:

• Native American hiring preference applies.


• This job description does not list all the duties of the job. You may be instructed by management to perform other tasks or functions.


• You will be evaluated in part based upon your performance of the tasks listed in this job description and your ability to commit to the Standards of Excellence.


• Management has the right to revise this job description at any time.


• The job description is not a contract for employment.