Cafe Team Member & Food Service Specialist

Sam's West, Inc.; Kansas City (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Life insurance

Paid time off

Job summary

Sam's West, Inc. is hiring a team member to support prepared food merchandise, learn product specs, and educate teammates. The role emphasizes safety, sanitation, and collaboration to meet business needs in a fast-paced club environment.

The position also involves using handheld devices to drive sales and decision-making, stocking and merchandising with a focus on quality and customer satisfaction.

Qualifications

• Must be 18 years of age or older.

Responsibilities

• Maintain up-to-date knowledge of product specifications; collaborate with cross-functional teams; educate associates on tools, tasks and resources.
• Prepare food according to item specifications; plan for future productions and seasonality; ensure food safety standards, sanitation and cold chain compliance.
• Operate, maintain and sanitize equipment; demonstrate understanding of product and layout execution.
• Leverage digital tools to drive sales, improve the shopping experience and engage associates; use handheld technology for decisions.
• Drive area performance: stock and rotate merchandise; ensure quality and date control; reduce waste; assist members with purchases and resolve issues.
• Be a brand ambassador: train and inspire others to work respectfully and in a team-oriented style.
• Comply with policies and ethics; follow Open Door Policy and adapt to changes and feedback.
• Complete tasks by prioritizing with policies and resources; coordinate with managers, coworkers, customers and partners; meet deadlines and address improvements.

Skills

Customer service

Team collaboration

Food safety knowledge

Handheld devices

Tools

POS system

Job description

Sam's West, Inc. is hiring a team member to support prepared food merchandise, learn product specs, and educate teammates. The role emphasizes safety, sanitation, and collaboration to meet business needs in a fast-paced club environment.

The position also involves using handheld devices to drive sales and decision-making, stocking and merchandising with a focus on quality and customer satisfaction.