Cafe Team Lead: Food Prep, Service & Safety

Aramark; Grand Rapids (MI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Aramark is hiring a Food Service Worker in Grand Rapids, MI. You will assist with food preparation, portioning meals, and serving customers under manager guidance. This role emphasizes teamwork, attentiveness, and a positive attitude to ensure great guest experiences.

Responsibilities include maintaining hygiene, following recipes, and assisting with station setup and breaks. Prior food service experience and Serve Safe certification are beneficial.

Qualifications

• Great customer service and interpersonal skills.
• Strong leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food Service Experience preferred.

Responsibilities

• Lead and assist in preparation of daily food items and dating products.
• Set up and break down stations as directed by the manager.
• Cook and prepare foods according to recipes and directions.
• Use accurate portions when preparing and serving items.
• Maintain daily temperature logs.
• Take samples of all food items prior to serving.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Coordinate and assist in maintaining a clean work station and sanitize.

Skills

Customer service

Leadership

Teamwork

Serve Safe

Instruction following

Food service experience

Physical ability

Job description

As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the people we serve. We’re looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day.

The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line toensure timely and effective service of the customers. Request support from utility workersfor sanitation issues of the line as needed.
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

Great customer service and interpersonal skills

Strong Leadership and supervisory skills

Ability to work in a team environment

Serve Safe Certification

Ability to follow detailed written and verbal instructions

Food Service Experience preferred

Requires frequent lifting/transporting hot food items

Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .