Cafe' Staff

Proctors Group; City of Schenectady (NY); On-site; USD 18,000 - 26,000; Part time

Job summary

Proctors Collaborative in Schenectady, NY, seeks per diem Café Counter staff for performance days and evenings. The cafe serves prepared light offerings and beverages; hours fluctuate but are known in advance.

Responsibilities include preparing orders, following recipes, maintaining sanitation, handling POS transactions, and delivering friendly guest service. Join a community arts organization committed to creativity and inclusion.

Qualifications

• Strong work ethic and reliability.
• Flexible schedule for performances and events.
• Excellent customer service and communication.
• Professional appearance and teamwork.

Responsibilities

• Understand food service guidelines to maintain freshness and quality control.
• Prepare food orders accurately, neatly, and promptly.
• Follow recipes accurately and according to guidelines.
• Maintain correct portions and weights for freshness.
• Follow cafe sanitation standards and proper food handling procedures.
• Understand the POS system and reconcile money with each transaction.
• Provide friendly, prompt, and accurate customer service to guests.
• Engage with management and cafe staff to discuss best practices.
• Adhere to company policies and procedures.
• Assist with safety standards when handling equipment and food.

Skills

Strong work ethic

Flexible schedule

Positive attitude

Team player

Communication skills

Professional appearance

Cross-training willingness

Customer service

Tools

Point of Sale system

Job description

Proctors Collaborative is the Capital District’s leading regional arts organization with performing arts venues in Albany, Schenectady and Saratoga, and education, civic engagement and economic development initiatives throughout the region. We’re changing expectations about how the arts serve a community.

Proctors is seeking per diem staff for our Café Counter on performance days and evenings. Hours will fluctuate but be known well in advance. The café will serve prepared, light offerings and hot and cold beverages.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Understand food service industry guidelines to maintain freshness and quality control.
• Prepare food orders accurately, neatly, and promptly.
• Follow recipes accurately and according to established, approved, and communicated guidelines.
• Maintain correct portions, weights, and consistent food levels for freshness.
• Follow Café cleaning and sanitation standards and proper food handling procedures.
• Understand the Point of Sale system and reconcile money accurately with each transaction and at the end of the shift.
• Provide exceptional, friendly, and prompt and accurate customer service to each guest and all customers.
• Engage in constructive dialog with management and other cafe workers in discussion of best practices in all aspects of the cafe work flow. Provide well thought and reasoned feedback both during and after shifts.
• Ability to accurately follow established Company policies and procedures.
• Adhere to proper safety standards when handing equipment, preparing food, and working with others.
• Other duties as requested by Manager or a representative designated by Manager.

POSITION QUALIFICATIONS

• Strong work ethic
• Ability to work a flexible schedule for business and theatre/show needs.
• Positive attitude and cheerful personality.
• Motivated to learn and grow personally and professionally.
• Team player, always willing to help with anything that needs to be done.
• Communicate well, both speaking and listening.
• Professional appearance, personal hygiene, and proper Café attire at all times.
• Willingness to cross train in all areas of kitchen and catering including food prep, beverages, and retail.
• Respectful, personable, polite, trustworthy, motivated, and conscientious.

PHYSICAL REQUIREMENTS

• Ability to:
  • Stand for long periods of time.
  • Lift up to 25 pounds.
  • Carry trays of food and beverages.

PAY RATE: $16.00 per hour

Proctors Collaborative is committed to building a workplace that is both creative and progressive. To that end, we seek a broad spectrum of candidates including women, people of color, all cultural backgrounds and persons with disabilities. We celebrate individual differences and we strive to treat everyone with fairness and respect.

Proctors Collaborative does not discriminate in practices or employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.

432 State Street

Schenectady, NY 12305