Cafe Shift Supervisor | Hospitality & Training Lead

Eurest USA; Town of Victor (NY); On-site; USD 25,485 - 27,552; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits, including Critical

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Eurest at Capital One Cafe Eastview Mall in Victor, NY is hiring immediately for a full and part-time SHIFT SUPERVISOR. You will direct associates on a shift, ensure customer service standards, and support daily coffee and hospitality operations.

The role requires hospitality and coffee experience, offers opportunities to train staff, create schedules, and contribute to quality, productivity, and safety metrics while reporting to the store manager. Competitive hourly wages and benefits apply.

Qualifications

• Hospitality and coffee experience required.

Responsibilities

• Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.
• Provide training and create work schedules.
• Evaluate the performance of workers, reward high performers and discipline employees who fail to meet standards.
• Prepare production or sales reports for management and ensure unit meets quality, productivity and safety expectations.
• Act as contact person for employees with complaints or requests for time off.
• Mentor and develop employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

Hospitality experience

Coffee experience

Job description

Eurest at Capital One Cafe Eastview Mall in Victor, NY is hiring immediately for a full and part-time SHIFT SUPERVISOR. You will direct associates on a shift, ensure customer service standards, and support daily coffee and hospitality operations.

The role requires hospitality and coffee experience, offers opportunities to train staff, create schedules, and contribute to quality, productivity, and safety metrics while reporting to the store manager. Competitive hourly wages and benefits apply.