Cafe Shift Lead - Craft Coffee & Team Growth

Starbucks Corp.; Petoskey (MI); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical & dental insurance

Tuition coverage via Starbucks College

401(k) with employer match

Paid time off

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will direct the work of partners, coach beverage/food preparation, and uphold store policies to ensure a safe, high-quality experience.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and the ability to collaborate in a fast-paced retail environment. This role requires flexible hours and a commitment to outstanding service.

Qualifications

• Six (6) months of experience interfacing with customers.
• Flexible hours including mornings, evenings, weekends, holidays.

Responsibilities

• Lead and coach team during shifts to meet quality standards.
• Prepare beverages/food to standard recipes or customized for customers.
• Ensure safety, cash handling and store policies are followed.

Skills

Customer service

Team leadership

Communication

Retail knowledge

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will direct the work of partners, coach beverage/food preparation, and uphold store policies to ensure a safe, high-quality experience.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and the ability to collaborate in a fast-paced retail environment. This role requires flexible hours and a commitment to outstanding service.