Cafe Shift Lead — Craft Coffee & Community

Starbucks Corp.; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Tuition assistance

Paid vacation

Sick time

Discounted stock program

Job summary

Starbucks Coffee Company in Orlando, FL is seeking a shift supervisor who leads with craft and heart to guide daily beverage production and service. You will coach partners, ensure quality, and maintain a welcoming store environment.

This role requires punctuality, flexible hours, and prior customer-facing experience. You will delegate tasks, train teammates, and help implement store policies while delivering on our standards.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees
• Ability to direct the work of others and learn quickly
• Able to work flexible hours including early mornings, evenings, weekends, nights and/or holidays

Responsibilities

• Lead shift with craft and heart to ensure quality beverages and food
• Direct and coach partners to maintain service standards
• Ensure store policies are followed, including cash handling and safety
• Foster a welcoming environment and build customer relationships

Skills

Customer service

Team leadership

Food & beverage prep

Cash handling

Communication

Retail knowledge

Relationship building

Job description

Starbucks Coffee Company in Orlando, FL is seeking a shift supervisor who leads with craft and heart to guide daily beverage production and service. You will coach partners, ensure quality, and maintain a welcoming store environment.

This role requires punctuality, flexible hours, and prior customer-facing experience. You will delegate tasks, train teammates, and help implement store policies while delivering on our standards.