Cafe Shift Lead: Craft, Coach & Community

Starbucks; Jacksonville (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Job summary

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise and coach a small team, ensure quality beverages and food, manage cash handling, and uphold store safety standards.

We invest in your growth with developmental experiences and industry-leading benefits, including healthcare, tuition coverage, retirement plans, and vacation time. Join a team that values connection and service.

Qualifications

• Direct the work of others and delegate tasks to team members.
• Learn quickly and adapt to new tasks and procedures.
• Communicate clearly with customers and teammates to ensure service quality.
• Understand retail operations and standards in a fast-paced environment.
• Demonstrate strong interpersonal skills and teamwork.
• Build positive relationships with customers and colleagues.

Responsibilities

• Lead shift operations and supervise a small team.
• Ensure quality beverages and food prepared to standard recipes.
• Handle cash and uphold store safety and security policies.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Teamwork

Build relationships

Job description

Starbucks is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will supervise and coach a small team, ensure quality beverages and food, manage cash handling, and uphold store safety standards.

We invest in your growth with developmental experiences and industry-leading benefits, including healthcare, tuition coverage, retirement plans, and vacation time. Join a team that values connection and service.