Cafe Manager (Milwaukee Area)

Colectivo Coffee Roasters, Inc.; Milwaukee (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Café Manager to lead a team in delivering exceptional customer experiences. In this pivotal role, you will oversee café operations, ensuring adherence to standards while fostering a positive work culture. Your leadership will drive financial success and employee development, making a significant impact on both staff and customers. With generous PTO, a 401K, and a retention bonus, this opportunity offers a rewarding career path for those passionate about coffee and community engagement. Join the Milwaukee team and help create memorable experiences for all!

Benefits

Generous PTO

401K

Comprehensive Benefits

Retention Bonus of $2500

Qualifications

• Leadership skills to enhance customer and co-worker experiences.
• Experience in management with a focus on accountability and improvement.

Responsibilities

• Deliver positive financial results and maintain café standards.
• Train co-workers and ensure exceptional customer service.

Skills

Leadership

Training and Development

Customer Service

Budget Management

Problem Solving

Education

College Degree in Business

3+ Years Management Experience

Tools

POS Systems

Computer Programs

Job description

Description

COLECTIVO JOB DESCRIPTION

Title: Café Manager

Department: Retail

Reports to: Area Manager

Status: Full Time

Exempt: Exempt

POSITION SUMMARY

The Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values. Come join our Milwaukee team of managers and enjoy generous PTO, a 401K, comprehensive benefits, and a retention bonus of $2500!

SPECIFIC RESPONSIBILITIES

1. Deliver café’s positive financial results in accordance with budget.
2. Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
3. Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
4. Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.
5. Ensure the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
6. Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
7. Responsible for long-term, strategic planning of café.
8. Perform other duties or projects as assigned.

EDUCATION/QUALIFICATIONS

1. College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.
2. Proficient skill level for POS and computer programs.
3. Knowledge of basic mathematics for business usage.
4. Availability and flexibility for schedule that includes evenings, weekends and holidays.
5. Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
6. Ability to see, read and write in English.
7. Reliable transportation to and from work.
8. Minimum of 40 hours/week