Cafe Manager

Sea Level Coffee Inc; Olympia (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Paid Sick Time

Medical Benefits

Dental Benefits

Vision Benefits

Life Insurance

Company-Paid EAP

401k with matching

Employee Discounts

Job summary

Olympia Coffee seeks a Cafe Team Leader to supervise a team of baristas and oversee the cafe’s daily operations in Olympia, WA. You will work with the Retail Director and Trainer to deliver exceptional products and service.

You will manage scheduling, training, inventory, and vendor relations while maintaining a welcoming environment and controlling costs in a fast-paced coffee shop setting.

Qualifications

• Lead a team of baristas and ensure excellent product quality.
• Strong leadership and hospitality skills.
• Experience with cafe operations and cost control.

Responsibilities

• Bar operations and budgeting, including schedule planning and labor management.
• Ensure a clean, inviting cafe environment and minimize waste.
• Maintain vendor relationships and inventory, coordinate with management for repairs.
• Lead training and development for cafe staff; hire and supervise lead baristas.
• Manage schedules, communicate with teams, and uphold company procedures.

Job description

Olympia CoffeeCafe Team LeaderOlympia, WABenefitsPaid Time Off: 3 weeksPaid Sick TimeFull Benefits: Medical, Dental, Vision, and Life Insurance; with 80% of premiums being company paid100% Company Paid Employee Assistance Program401k with matching after one year of employmentComprehensive services and products discountsPosition DescriptionThe Cafe Team Leader works as a member of the Olympia Coffee Retail Team. The Cafe Team Leader is supervised by the Retail Director and works in close collaboration with the Retail Trainer and supervises a team of Baristas in operation of the cafe. The Cafe Team Leader is responsible for managing their cafe’s operational and financial success.General ResponsibilitiesEnsuring the store is providing consistently excellent products and service, and that the environment is inviting, clean, and well stocked.Building a well-developed and high performing team that works together collaboratively and upholds company values.Specific DutiesBar Operation and BudgetingPerforms barista tasks during scheduled shifts (15 - 25 hours per week)Ensures clean, attractive, and inviting cafe environment.Creates and executes plans to elevate product quality and customer experience, as well as minimize waste and reduce costs.Participates in financial goals of the cafe including development and implementation of systems for increasing efficiency and profitability.Monitors and manages labor levels to increase efficiency without sacrificing quality or customer experience.Maintains vendor relationships and keeps products in stock by ordering products or communicating café inventory needs to the Office Management Team.Maintains scheduled preventative maintenance on all equipment, and ensures that all equipment is in proper working order. Troubleshoots small repairs and works with the Retail Director toward a resolution on larger repairs.Maintains safe food handling and storage in accordance with Washington State Health Department standards.Team Development and EducationWorks alongside Human Resources to recruit, hire, and supervise a team of baristas.Works closely with the Retail Trainer for initial and ongoing training for the cafe team.Demonstrates leadership in coffee preparation, bar management, and hospitality.Creates weekly schedules, adjusts hours and shifts as necessary.Facilitates communication between cafe teams and works any issues towards resolution.Maintains complete knowledge of all coffees, natural wines, and retail products and ensures education of the cafe team.Develops leadership within the team including hiring and supervision of lead baristas.Educates and ensures the cafe team is upholding company procedures and policies, using corrective action as necessary.Promotes positive staff morale and relationships with staff members including honoring staff member company anniversaries.Desired CharacteristicsPassionate about coffee, great work ethic and desire to be at Olympia Coffee/Moonrise Bakery.Positive attitude, great communication, compassionate empathy and strong leadership skills.Strong knowledge, background, and experience in coffee preparation, bar management and hospitality.Detail-oriented and excellent organization skillsAbility to solve problems and prioritize important tasksSelf-motivated with the ability to manage independentlyCapable of handling sensitive and confidential informationBasic computer skills and technological troubleshootingAbility to manage projects and hold others accountable for job performance