Cafe Manager

Mpanadas; Arlington (VA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Bonus

Career progression to Regional Manager

Job summary

MPANADAS in Arlington, VA is seeking a full-time Café Manager to lead daily café operations, manage opening and closing procedures, and maintain a welcoming, efficient environment for guests.

You will train and coach staff, handle inventory and purchasing, monitor quality and safety, engage with local marketing, and report on sales performance to ensure brand standards and guest satisfaction.

Qualifications

• Leadership and people management experience in cafe, restaurant, or hospitality settings.
• Strong customer service and communication skills for guest interactions.
• Cash handling accuracy and familiarity with POS systems.
• Ability to supervise and schedule staff, train and coach team members.
• Bilingual skills are a plus in serving diverse guests.

Responsibilities

• Oversee cafe operations and ensure a welcoming, efficient guest experience.
• Manage opening and closing procedures and daily cash handling.
• Train, coach, and schedule cafe team members to uphold standards.
• Monitor inventory, ordering, and cost controls to support profitability.

Skills

Leadership

People management

Customer service

Cash handling

POS systems

Bilingual (nice to have)

Job description

Company Description

At MPANADAS, we focus on creating meaningful moments of connection through innovative, flavor-forward food and beverages. Our menu features unique empanadas, rich coffee, and refreshing paletas designed to bring people together and spark joy. We celebrate diverse traditions in every flavor, turning everyday visits into memorable experiences. Team members join a brand that values community, creativity, and hospitality. Follow us on social media at @mpanadasusa (Facebook, Instagram, TikTok) to learn more about our culture and offerings.

Role Description

The Café Manager role at MPANADAS is a full-time, on-site position based in Arlington, VA. Day-to-day responsibilities include overseeing café operations, managing opening and closing procedures, and ensuring a welcoming, efficient, and clean environment for guests. The Café Manager leads, schedules, and supports café team members, providing training, coaching, and clear communication to maintain high standards of service and product quality. This role also handles inventory management, ordering supplies, and monitoring food and beverage preparation to uphold brand recipes and presentation. The Café Manager addresses guest feedback, supports local marketing initiatives, tracks sales and basic financial performance, and ensures compliance with health, safety, and food-handling regulations.

Qualifications

• Leadership and people management skills, including team supervision, performance feedback, and staff scheduling.
• Café, restaurant, or hospitality operations experience, with familiarity in food and beverage service and guest interaction.
• Customer service and communication abilities to build rapport with guests and resolve issues professionally.
• Basic inventory, cash handling, and point-of-sale (POS) skills to manage daily transactions and stock levels.
• Organizational and time management skills to prioritize tasks in a fast-paced environment.
• Knowledge of food safety, cleanliness standards, and health regulations in a café or restaurant setting.
• Comfort with social media and local promotion to support brand visibility and community engagement.
• Previous supervisory experience in food service or retail preferred; bilingual skills are a plus.
• Ability to stand for extended periods, lift moderate loads, and work flexible hours, including weekends and holidays.

Pay

$22-$30, $300 Bonus, pipeline to Regional Manager!