Café Guest Experience Specialist

Cattle Dog Coffee Roasters Inc; Crystal River (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Cattle Dog Coffee Roasters Inc in Crystal River, FL is seeking a friendly team member to deliver legendary guest service and craft quality beverages and food items. You will help maintain a clean, welcoming cafe and contribute to a positive guest experience throughout your shift.

In this role, you will stay composed during busy periods, train new associates, and communicate clearly with managers to support smooth operations. A good attitude and willingness to learn are essential.

Qualifications

• Positive attitude and strong work ethic.
• Ability to multitask and stay composed in a fast-paced environment.
• Excellent communication and customer service skills.
• Food service or barista experience is a plus, but not required.
• Willingness to learn, grow, and contribute to a team-focused environment.
• 18 years old or above.

Responsibilities

• Deliver legendary customer service with a customer-comes-first attitude.
• Connect with guests, anticipate needs, and respond with genuine hospitality.
• Maintain a calm, positive demeanor during high-volume periods or unexpected events.
• Create a welcoming “Third Place” environment for customers throughout the shift.
• Act with integrity, honesty, and professionalism at all times.
• Work efficiently in a fast-paced team environment with a strong sense of urgency.
• Communicate clearly with managers and team members to support smooth operations.
• Assist with training new associates by reinforcing positive performance and offering respectful, encouraging coaching.
• Follow all CDCR operational policies and procedures, including cash handling, safety, and security.
• Maintain a clean, organized workspace so team members can easily locate tools, ingredients, and supplies.
• Prepare quality beverages, whole bean coffee, and food items consistently by following all recipes, standards, and presentation guidelines.
• Adhere to all health, sanitation, and food safety regulations.
• Support store operations including stocking, cleaning, food prep, and general café upkeep.
• Demonstrate punctuality and maintain regular attendance.
• Reinforce individual and team accomplishments using established recognition methods.
• Uphold CDCR’s mission, values, and culture through daily actions and interactions.

Skills

Positive attitude

Multitask

Excellent communication

Customer service

Barista experience

Food service experience

Education

Age 18+

Job description

Cattle Dog Coffee Roasters Inc in Crystal River, FL is seeking a friendly team member to deliver legendary guest service and craft quality beverages and food items. You will help maintain a clean, welcoming cafe and contribute to a positive guest experience throughout your shift.

In this role, you will stay composed during busy periods, train new associates, and communicate clearly with managers to support smooth operations. A good attitude and willingness to learn are essential.