Cafe Front-of-House Associate (Pre-Opening)

Torsap Thai Kitchen; Orland Park (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance coverage

401(k) with company matching

Food & beverage discounts for staff

Pre-opening start date

Job summary

Lab 1860 in Orland Park, IL, is seeking a Café Associate to greet guests, take orders, and run the counter in a fast-casual environment. You will learn the menu deeply and support a tight floor team prepping from day one.

The role emphasizes hospitality, accuracy, and calm service during busy periods, with a tip-sharing structure and benefits including health insurance, 401(k), and staff discounts.

Qualifications

• 1+ year of experience in a customer-facing role in a restaurant, café, or retail.
• Warm, outgoing, and professional demeanor — you genuinely enjoy interacting with people.
• POS experience preferred; ability to learn new systems quickly required.

Responsibilities

• Greet and welcome every guest with warmth and professionalism
• Take orders accurately at the counter, operate the POS system, and process payments
• Communicate orders clearly to the kitchen and follow up on ticket status as needed
• Answer guest questions about the menu — ingredients, preparation, allergens, and the story behind the food
• Maintain a clean, organized, and well-stocked counter area throughout the shift
• Support dine-in guests with table checks, condiment replenishment, and attentive service
• Assist with opening and closing duties as assigned
• Other duties as assigned by management

Skills

Customer service

Communication

Flexibility

Education

Hospitality certificate/degree

Tools

POS system

Job description

Lab 1860 in Orland Park, IL, is seeking a Café Associate to greet guests, take orders, and run the counter in a fast-casual environment. You will learn the menu deeply and support a tight floor team prepping from day one.

The role emphasizes hospitality, accuracy, and calm service during busy periods, with a tip-sharing structure and benefits including health insurance, 401(k), and staff discounts.