Cafe Food Service Worker

Brigham & Women's Faulkner Hospital; Boston (MA); On-site; USD 20,571 - 29,298; Full time

Job summary

Brigham & Women's Faulkner Hospital is hiring a Food Service Worker to support food service operations by assembling, distributing, and serving meals. This critical role ensures high standards of customer service and food safety in a fast-paced environment.

The ideal candidate should have previous experience in food service, possess strong multitasking capabilities, and demonstrate a positive attitude towards service excellence. The starting payrate is $18.10 per hour.

Qualifications

• Previous food service experience preferred.
• Ability to read and communicate in English.
• Strong multitasking skills in a fast-paced environment.

Responsibilities

• Prepare, assemble, and serve food for various services.
• Maintain cleanliness and sanitation of work areas.
• Deliver and retrieve patient meal trays as needed.

Skills

Customer service

Multitasking

Food safety standards

Education

High School Diploma or equivalent

Job description

The Food Service Worker supports hospital food service operations by safely assembling, distributing, and serving meals to patients, visitors, and staff. This role is essential in maintaining high standards of customer service, cleanliness, and food safety in a fast-paced environment. This position does not provide direct patient care.

Key Responsibilities

• Prepare, assemble, and serve food for patient tray line, cafeteria, and retail services
• Set up, stock, and maintain food service stations for meal periods
• Deliver and retrieve patient meal trays as needed
• Maintain cleanliness and sanitation of work areas, equipment, and supplies
• Adhere to HACCP food safety and sanitation standards
• Provide friendly, responsive customer service and resolve issues promptly
• Assist with food preparation for tray line and cafeteria operations
• Operate dish machines, trash compactors, and perform routine cleaning tasks
• Monitor inventory and report shortages or concerns to supervisors
• Support department goals to improve efficiency and customer satisfaction
• Participate in meetings, trainings, and sanitation projects
• Assist with training and cross-training of team members

Qualifications

• High School Diploma or equivalent preferred (experience may be considered in lieu of education)
• Previous food service experience preferred
• Ability to read and communicate in English (role dependent)
• Strong multitasking skills in a fast-paced environment
• Ability to safely push carts and handle food service equipment
• Positive attitude and commitment to service excellence (I CARE standards)

Per Diem/Shifts Can Vary

Minimum Starting Payrate:

$18.10

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.