Cafe Experience Specialist

American Family Fitness; Glen Allen (VA); On-site; USD 24,000 - 34,000; Full time

Job summary

American Family Fitness is seeking a Cafe Attendant to provide friendly, efficient service at the on-site cafe. You will greet members, upsell items, and prepare food per the menu while maintaining a clean work area.

You will operate the register, reconcile end-of-shift reports, stock supplies, and ensure health and safety standards are followed. Regular meetings and coordination with the Cafe Manager are part of the role.

Responsibilities

• Greet members, guests and staff in a friendly manner.
• Suggest additional items to customers and upsell when possible.
• Prepare food according to the menu.
• Maintain a clean and safe work environment.
• Operate the cash register and reconcile shift reports.
• Stock refrigerators and coolers during shifts.
• Keep utensils and prep areas clean and sanitized.
• Follow Health Department rules: wash, rinse, sanitize.
• Attend mandatory monthly staff meetings.
• Obtain manager sign-off on invoices for deliveries.
• Suggest new menu ideas.

Skills

Customer service

Food prep

Cash register

Stock management

Sanitation

Team communication

Menu knowledge

Invoice sign-off

Tools

Cash register

Job description

American Family Fitness is seeking a Cafe Attendant to provide friendly, efficient service at the on-site cafe. You will greet members, upsell items, and prepare food per the menu while maintaining a clean work area.

You will operate the register, reconcile end-of-shift reports, stock supplies, and ensure health and safety standards are followed. Regular meetings and coordination with the Cafe Manager are part of the role.