Café Co-Worker

Colectivo Coffee; Madison (WI); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Hands-on coffee training

Free beverages on and off shift

Complimentary weekly coffee

30% employee discount

Paid time off

Health, dental, and vision insurance

401(k) retirement plan with employer

Employee Assistance Program

Discounted pet insurance

Bicycle commuter benefit

Employee discount program

Job summary

Colectivo Coffee in Madison, WI is seeking a Café Co-Worker to join our retail team. You’ll create welcoming moments, deliver exceptional service, and maintain a café environment guests love returning to.

This role blends hospitality, beverage preparation, customer service, and café upkeep. You’ll gain deep knowledge of our products, experience, and quality standards that define our brand, while growing with a supportive team in a fast-paced cafe setting.

Qualifications

• 6-12 months espresso preparation experience preferred.
• Customer service experience in a restaurant or retail setting.
• A love for hospitality rooted in human connection.

Responsibilities

• Create a warm, memorable café experience for every guest.
• Prepare coffee and specialty beverages to the highest company standards.
• Provide friendly, efficient service to our customers.
• Maintain a clean, organized café and properly care for equipment.
• Follow food safety and sanitation guidelines.
• Grow your knowledge of coffee, tea, and espresso products through hands‑on training.

Skills

Customer service

Hospitality

Teamwork

Job description

Description

Title: Café Co-Worker

Department: Retail

Status: Full-Time/Part-Time

Exempt: Non-Exempt

POSITION SUMMARY

Our café team is the heart of Colectivo Coffee. As a Café Co-Worker, you’ll create welcoming moments, provide exceptional service, and maintain a café environment people love returning to.

This role blends hospitality, food and beverage preparation, customer service, and café upkeep. You’ll gain deep knowledge of the products, experience, and quality standards that define our brand.

WHAT YOU’LL DO

• Create a warm, memorable café experience for every guest


• Prepare coffee and specialty beverages to the highest company standards


• Provide friendly, efficient service to our customers


• Maintain a clean, organized café and properly care for equipment


• Follow food safety and sanitation guidelines


• Grow your knowledge of coffee, tea, and espresso products through hands‑on training

BENEFITS & PERKS

We believe great cafés are built by great teams — and we invest in ours:

• Hands-on training, including coffee education


• Free employee beverages on and off shift


• Complimentary weekly bag of coffee


• 30% employee discount


• Paid time off + PTO trade‑in options


• Health, dental, and vision insurance (full-time employees)


• 401(k) retirement plan with employer match


• Employee Assistance Program, including mental health support


• Discounted pet insurance


• Bicycle commuter benefit


• Employee discount program with local and national partners

Requirements

WHAT WE’RE LOOKING FOR

• 6-12 months espresso preparation experience preferred


• Customer service experience in a restaurant or retail setting


• A love for hospitality rooted in human connection

Wage includes an average tip of $7.00 per hour. Tip amounts are not guaranteed. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service.