Cafe Barista: Craft Coffee & Top-Notch Service

Books A Million; Gastonia (NC); On-site; USD 23,000 - 29,000; Full time

Job summary

Books A Million in Gastonia, NC is hiring a Barista to join the café team. Under the supervision of the General Manager, you will prepare coffee, specialty drinks, and baked goods, while ensuring a clean, organized environment and excellent customer service.

You will handle cash, promote store programs, and support bookstore operations as needed. This role requires multitasking and the ability to learn multiple café machines.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Operate café equipment and prepare coffee, specialty drinks, bottled drinks, and baked and prepared goods.
• Maintain a clean environment within sanitation guidelines.
• Complete ongoing daily and weekly cleaning of surfaces, machinery and utensils, and customer areas.
• Stock and merchandise café in accordance with company policies; maintain an organized shopping environment.
• Greet customers entering the store and café, providing exceptional customer service on each transaction.
• Promote POS initiatives and company programs including discount cards, vouchers, and donation programs.
• Balance cash drawer after each shift per Loss Prevention Policy.
• Assist the bookstore as needed.
• Perform other tasks as needed.

Skills

Interpersonal skills

Self-management

Tools

Cash register

Point of Sale (POS)

Cafe equipment

Job description

Books A Million in Gastonia, NC is hiring a Barista to join the café team. Under the supervision of the General Manager, you will prepare coffee, specialty drinks, and baked goods, while ensuring a clean, organized environment and excellent customer service.

You will handle cash, promote store programs, and support bookstore operations as needed. This role requires multitasking and the ability to learn multiple café machines.