Cafe Barista

Arcteryx.Com; New York (NY); On-site; USD 20,664 - 34,440; Full time

Job summary

Join Arcteryx.Com as a retail team member in New York City. You will be the face of the brand, providing an exceptional experience to our guests while sharing your product knowledge and passion for the outdoors.

Full-time and part-time hours are available, with a commitment to working during peak seasons. Ideal candidates will have strong customer service skills and the ability to work collaboratively in a team environment.

Qualifications

• Availability for full-time or part-time shifts, including weekends.
• Strong ability to connect with guests and share product knowledge.
• Commitment to maintaining a clean and safe working environment.

Responsibilities

• Deliver an exceptional in-store experience to guests.
• Act as a brand ambassador representing Arc'teryx.
• Support and collaborate with store leadership on projects.

Skills

Customer service skills

Strong communication

Team collaboration

Job description

Opportunity

You are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are the inspiration behind our brand’s evolution, as we continue to commit to bold objectives both in stores and in our communities.

You are product-obsessed and seek any chance to get outside to experiment and learn firsthand how our product performs. You prioritize your connection with nature and celebrate others doing the same. You authentically share product knowledge with guests and recommend products based on their interests and needs.

You prioritize your own development, personally and professionally, and celebrate the achievements of others. You recognize that we create a better world, together.

Responsibilities

• Delivering a best-in-class brand experience to our guests through carefully crafting our menu offering and being engaged and attentive to their needs.
• Championing Arc’teryx as a brand ambassador both in-store and in the community.
• Developing your passions both in and out of the store with the support of the team.
• Supporting in elevating the guest experience by working with the store leadership team on projects and brand initiatives.
• Providing feedback on in-store experience to help drive sales.
• Ensuring work areas are kept clean and meet Health and Safety standards.
• Ensuring space and equipment are regularly cleaned and maintained as directed by your Cafe Manager.
• Maintaining an open, collaborative relationship with your team and store leadership.
• Supporting with and participating in various store tasks as assigned by the leadership team.
• Utilizing the Point-of-Sale system to accurately and efficiently process guest transactions.
• Receiving and unpacking boxes for inventory as required (boxes can weigh 5‑30 lbs).
• Under the direction of the Cafe Manager and General Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.

Availability & Hours

• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
• You are available for a minimum of one open, one close and one weekend shift each week.
• Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager.
• Full Time – 30‑40 hours per week (5 days per week).
• Part Time – 10‑30 hours per week (2‑4 days a week).

Compensation

Hourly

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.