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Position Summary
The Barista is responsible for fulfilling orders and completing sales transactions within the Pete’s Market café and performing other support functions which may include cleaning the food preparation, customer seating or stock areas, and maintaining inventory. Demonstrates Pete’s Market Four Pillars: Value, Aesthetic, Quality, and Service.
Job Details
- Job Title: Barista
- Major Department: Bakery
- Minor Department: Cafe
- Reports to: Bakery Manager
- DOL Classification: Non-Exempt
Essential Functions and Duties
- Possess the skills, knowledge, and training necessary to appropriately brew espresso and coffee beverages.
- Exhibit teamwork to ensure customer satisfaction and a pleasant environment.
- Provide friendly and efficient customer service, demonstrating sincerity, patience, and respect, and thanking customers for their business.
- Greet customers genuinely, assist with products, and help with heavy or out-of-reach items.
- Communicate effectively with customers and respond to questions promptly.
- Operate equipment properly and wear personal protective equipment according to guidelines.
- Maximize sales through proper prep, quality, storage, and merchandising of products.
- Follow and comply with established procedures and safety regulations.
- Ensure beverages are made at proper temperatures and equipment remains sanitized.
- Make various coffee drinks (espresso, cappuccino, latte, etc.) and follow recipes and schedules.
- Maintain cleanliness standards, including washing, cleaning, sweeping, and mopping.
- Adhere to all laws, safety, and food safety regulations; report issues and illegal activity.
- Assist team members as needed and perform other duties as assigned.
Qualifications
- Valid Food Handler or Sanitation Certificate
- High school diploma or equivalent
- 0-3 years of experience in retail, bakery, or grocery environment
Knowledge, Skills, and Abilities
- Reliable transportation
- Flexible schedule including weekends and holidays
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment and take initiative
- Friendly, approachable demeanor and team-oriented attitude
- Sound judgment and decision-making skills
- Ability to read and interpret documents
- Basic math skills (counting, addition, subtraction)
Physical Demands and Work Environment
- Frequent use of hands, standing, walking, reaching, bending, lifting (up to 40 lbs.), pushing/pulling (up to 200 lbs.), climbing ladders, and working in various temperatures.
In accordance with applicable disability laws, Pete’s Market will provide reasonable accommodations to enable qualified individuals to perform essential functions.