Cafe Associate

Sam's Club; Wake Forest (NC); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Disability coverage

Employee discounts

Education assistance

Job summary

Sam's Club in Wake Forest, NC is seeking a Team Member to support prepared foods operations, maintain product specifications, and assist customers and associates across departments.

This role emphasizes food safety, timely production, use of handheld devices to drive sales, and commitment to outstanding member service.

Qualifications

• Must be 18 years of age or older.
• Successfully complete all job-required trainings and assessments within a prescribed time period if offered the position.

Responsibilities

• Be a Team Member: Maintain up-to-date knowledge of product specifications related to prepared food merchandise; collaborate with cross-functional teams and help educate other associates on tools, tasks and resources; communicate effectively with team members; and be flexible to the needs of the business to work in other areas.
• Be an Expert: Prepare food according to item specifications; understand and plan future productions and mass productions; prepare for seasonality; adhere to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operate, maintain and sanitize equipment; and demonstrate an understanding of product and layout execution.
• Be a Techie: Leverage digital tools to drive sales, improve the shopping experience and elevate associate engagement; utilize handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick‑up orders, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Be an Owner: Drive the performance of the area; stock and rotate merchandise; ensure quality and date‑control standards; eliminate waste; provide member service by acknowledging members and identifying their needs; assist members with purchasing decisions; payment types; locate merchandise; and resolve member issues and concerns.
• Be a Talent Ambassador: Be a brand advocate; develop, influence and inspire others to work in a style that is respectful, supportive and team‑oriented; understand roadblocks and assist in training them.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities using policies, data and resources; collaborate with managers, co‑workers, customers and other partners; identify priorities, deadlines and expectations; carry out tasks; communicate progress and information; recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties and feedback.

Job description

What you'll do

• Be a Team Member: Maintain up-to-date knowledge of product specifications related to prepared food merchandise; collaborate with cross‑functional teams and help educate other associates on tools, tasks and resources; communicate effectively with team members; and be flexible to the needs of the business to work in other areas.
• Be an Expert: Prepare food according to item specifications; understand and plan future productions and mass productions; prepare for seasonality; adhere to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operate, maintain and sanitize equipment; and demonstrate an understanding of product and layout execution.
• Be a Techie: Leverage digital tools to drive sales, improve the shopping experience and elevate associate engagement; utilize handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick‑up orders, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Be an Owner: Drive the performance of the area; stock and rotate merchandise; ensure quality and date‑control standards; eliminate waste; provide member service by acknowledging members and identifying their needs; assist members with purchasing decisions; payment types; locate merchandise; and resolve member issues and concerns.
• Be a Talent Ambassador: Be a brand advocate; develop, influence and inspire others to work in a style that is respectful, supportive and team‑oriented; understand roadblocks and assist in training them.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities using policies, data and resources; collaborate with managers, co‑workers, customers and other partners; identify priorities, deadlines and expectations; carry out tasks; communicate progress and information; recommend ways to address improvement opportunities; and adapt to and learn from change, difficulties and feedback.

Benefits

• Health benefits including medical, vision and dental coverage.
• Financial benefits: 401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; can be used for vacation, sick leave, holidays or other purposes.
• Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are fully paid by Walmart.

Eligibility requirements may apply to some benefits and depend on job classification and length of employment. Benefits are subject to change and may depend on specific plan or program terms.

The hourly wage range for this position is $17.00 to $25.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season or specific work performed. Multiple premiums may apply if criteria are met.

Minimum Qualifications

• Must be 18 years of age or older.
• Successfully complete all job‑required trainings and assessments within a prescribed time period if offered the position.

Preferred Qualifications

• Food Safety Certification, Food Service.
• Food Handler Certification (Food Safety).

Primary Location: 11460 Royall Cotton Road, Wake Forest, NC 27587‑0000, United States of America.

Walmart and its subsidiaries maintain a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.