CAD (SOLIDWORKS) Electro-Mechanical Application Engineer

MLC CAD Systems; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

A CAD software solutions company is seeking an Electro-Mechanical Application Engineer in Atlanta. The role involves pre and post-sales support for SOLIDWORKS and related applications, requiring a Bachelor’s in Mechanical Engineering and solid customer service skills. Applicants must have at least 1 year of relevant experience. Competitive salary and comprehensive benefits are offered.

Benefits

Full healthcare benefits

401k with matching

Paid vacation

Qualifications

• 1+ years of experience in Mechanical or Electro-Mechanical Engineering design.
• Experience communicating technical information to non-technical audiences.
• Ability to work both in a team and independently.

Responsibilities

• Provide pre and post-sales support for SOLIDWORKS and related applications.
• Conduct product demonstrations and customer training.
• Offer technical troubleshooting via phone and web-based support.

Skills

Customer success focus

Technical communication

Strong listening skills

Bilingual English/Spanish

Education

Bachelor’s degree in Mechanical Engineering or related field

Job description

CAD (SOLIDWORKS) Electro-Mechanical Application Engineer

MLC CAD Systems is seeking a Electro-Mechanical Application Engineer for our Computer-Aided Mechanical and Electro-Mechanical Design team. MLC CAD Systems is a Value-Added Reseller (VAR) of SOLIDWORKS (CAD software) the leader in 3D MCAD technology. In addition, we represent Markforged (3D Printers) and Mastercam (CAM Software) providing sales, training, and support for all these products with 40 years of experience serving the industrial, medical, scientific, consumer, educational, technology, and transportation industries.

SOLIDWORKS experience is required, and Electro-Mechanical or Electronics Engineering Technology experience is a plus.

LOCATION: Atlanta Metro Area

Position Purpose

Provide pre and post-sales support for SOLIDWORKS, and downstream applications including Electro-Mechanical or Electrical Technology. Primary responsibilities include product demonstrations, competitive overviews, training, and customer service.

Duties and Responsibilities

• Provide the following for SOLIDWORKS, SOLIDWORKS Electrical, and other downstream applications.
• Support pre-sales activities such as customer presentations and demos, and marketing efforts and prepare formal proposals.
• Provide installation, implementation, and best practices techniques.
• Conduct standard and custom training.
• Maintain training hardware and infrastructure, including system backup, hardware upgrades, and general training room setup.
• Provide phone and web-based troubleshooting.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Electro-Mechanical or Electronics Engineering Technology.
• Minimum of 1-year of experience in Mechanical Engineering, Electro-Mechanical or Electronics Engineering Technology Design field.
• Strong focus on customer success.
• Ability to communicate technical information to non-technical audiences.
• Strong listening, written, and verbal communication skills.
• The ability to work in a team and independently.
• Bilingual in English/Spanish is a plus.

Compensation

Base Salary + Performance Bonus. The compensation plan is highly competitive and commensurate with experience. We value our employees and provide full/ rich healthcare benefits, company 401k, 401K matching, and paid vacation.