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CAD Implementer (REMOTE- Canada)

Intergraph Corporation

Madison (AL)

Remote

USD 90,000 - 120,000

Full time

Today
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Job summary

A technology company is looking for a CAD Implementer to support the introduction and configuration of their computer-aided dispatch products in the Public Safety sector. The role requires technical expertise, strong communication skills, and the ability to build relationships with clients. Candidates should have a relevant degree and substantial experience in application development, along with a knack for training and customer interaction. This position offers a fully remote work environment with potential travel requirements.

Qualifications

  • Minimum of 7 years' relevant experience related to technical application development.
  • Strong verbal and written communication skills in conveying technical information.
  • Ability to build good relationships with customers.

Responsibilities

  • Undertake and lead activities related to the introduction and support of CAD products.
  • Lead the functional requirements definition and analysis.
  • Deliver product training and conduct acceptance testing.

Skills

Technical application development
End-user training
Customer presentations
Problem-solving

Education

Degree in Sciences or related field
Job description

Job Location (Short): Madison, United States
Workplace Type: Remote
Business Unit: SIG

Responsibilities

Reporting to the Professional Services Manager, the CAD Implementer will undertake and occasionally lead activities related to the introduction, design, development, configuration, installation, and support of Hexagon's computer aided dispatch products and applications specializing in the Public Safety industry (9-1-1, Law Enforcement, Fire Protection Service, Emergency Medical Service). This highly technical role encompasses all aspects of software services delivery.

  • Fully Remote Position
  • Participate in functional requirement definition and analysis
  • Create complex workflow through involvement in functional requirements definition and analysis
  • Lead simple data modeling and data conversion definition activities
  • Performs complex configuration and installation of Hexagon's COTS products
  • Lead overall design of simple solutions for customers
  • Deliver product training (end users and system administration)
  • Design (including documentation), develops, installs and conducts acceptance testing of custom developed applications and system interfaces
  • Lead database administration activities
  • Lead support of customer's acceptance testing of Hexagon's products
  • Other duties as assigned
Education / Qualifications
  • A degree in the Sciences, Computer Sciences, Engineering or a related discipline, or equivalent combination of education and experience.
  • Minimum of 7 years' relevant experience related to technical application development
  • Demonstrated success in a minimum of 4 of the following areas (pre-requisites for this level):
  • Delivery of end-user training sessions on Hexagon software
  • Creation of functional requirements definition and analysis activities
  • Having lead technical tasks within a project team on more than one occasion, for a system which is being used in production
  • Having demonstrated ability to build good relationships with customers
  • Delivery of customer presentations, or training to a small to medium size audience
  • Ability to interact effectively with customers and build and maintain positive customer relations
  • Consistently displays positive teamwork behaviors in line with Hexagon culture, including: reliability, effective and respectful communication & listening skills, proactive sharing of knowledge, cooperation and flexibility in approach and work style, and showing commitment to the team.
  • PSAP or field operations experience highly desired.
  • Strong verbal and written communication skills as it relates to conveying technical information internally and externally
  • Shares knowledge and assists others in the completion of their tasks to support team goals
  • Understands and is able to articulate the business priorities of the professional services organization
  • Engages in complex problem-solving exercise utilizing independent or team problem-solving skills
  • Up to 50% travel required within North America
About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon's Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Why work for Hexagon?
Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.

Hexagon is an equal opportunity employer and welcomes applications from diverse candidates.

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