Cactus Wellhead - Field Service Technician - I

Cactus Wellhead; Broussard (LA); On-site; USD 52,000 - 75,000; Full time

Job summary

Cactus Wellhead is seeking a field service professional in Broussard, LA to install, test, service, and repair wellhead equipment while maintaining safety and service quality. The role requires 1–3 years of related experience and mandatory safety training. Travel to customer sites and remote locations may be required.

Applicant will handle field documentation, operate service vehicles, and ensure availability of tools and parts, delivering timely service and customer satisfaction.

Qualifications

• High school diploma or GED; 1-3 years related field experience.
• Mandatory safety training and compliance with policies.
• Customer required training and ongoing safety certifications.

Responsibilities

• Perform field service: install, test, service, and repair wellhead equipment.
• Follow safety policies and quality/environmental regulations.
• Maintain service vehicle and equipment; report required repairs.
• Provide feedback and complete field service documentation for customers.
• Ensure tools, backup equipment and parts are available for service jobs.
• Strive for high customer satisfaction with timely and competent service.

Skills

Wellhead equipment knowledge

Customer service

Service documentation

Equipment troubleshooting

Safety procedures

Education

High School Diploma or GED

Tools

H2S certification

SafeLand certification

DOT certification

Job description

Job Summary

Performs field service activities including installation, testing, servicing, and repairing wellhead equipment. Mandate mandatory mandatory mandatory. Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory. Maintains customer base by performing timely and competent service work.

Essential Functions, Roles, and Responsibilities

• Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations.
• Checking compatibility of equipment, inspecting condition, dry fitting and communicating relevant information with customer.
• Installing and testing of equipment in accordance with operating procedures.
• Servicing equipment as requested by customers in accordance with maintenance procedures.
• Repairing equipment as requested by customers and as necessary due to field malfunctions.
• Maintain service vehicle and tolls/equipment. Ensure periodic maintenance consistent with Company policy and promptly report required repairs to Branch Manager.
• Providing feedback to the Company through reporting of field problems and failures to the Branch Manager for processing of Field Complaint Reports.
• Identifying and ensuring appropriate tools, backup equipment and parts are available at or taken on service job.
• Preparing Field Service Orders, Rental Tickets and customer required documents accurately and completely.
• Maintaining a high degree of customer satisfaction by providing timely and competent service.
• Perform other related duties as assigned or requested.

Education, Training, Experience

High school diploma or general education degree (GED); 1-3 years related experience and/or training; or equivalent combination of education and experience. Mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory Mandate mandatory mandatory mandatory. Customer required training.

Certifications, Licenses, Registrations

Certified in H2S, SafeLand and DOT when driving vehicles greater than 10,001 GVWR.

Job Knowledge, Skills, Abilities

• Working knowledge of Cactus Wellhead Product, Customer Service Best Practices, Service Documentation and Record Keeping, Wellhead and Valve Equipment Compatibility, Wellhead and Valve Installation, Operation, and Maintenance, Field Equipment Repair, Equipment Troubleshooting of Cactus Wellhead and other OEM Equipment.
• Intermediate Computer, Language, and Mathematical Skills.
• Intermediate Reasoning Ability.

Physical Requirements

• Must be able to lift/move up to 50 pounds regularly
• Stand and walk for extended periods (up to 12 hours per shift)
• Climb stairs and ladders
• Bend, stoop, kneel, and reach
• Work in confined spaces when required
• Operate heavy equipment and power tools
• Perform repetitive movements

Environmental Conditions

• Exposure to extreme weather conditions
• Exposure to loud noise levels requiring hearing protection
• Work in high places and confined spaces
• Exposure to dust, fumes, and chemicals
• Work around moving mechanical parts
• Work in hot and cold temperatures

Safety Requirements

• Wear required Personal Protective Equipment (PPE)
• Follow all safety protocols and procedures
• Participate in regular safety training
• Complete required safety certifications
• Comply with all environmental regulations

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑Employment Screening

• Pre-employment drug screening
• Background checks
• Medical examinations
• Safety certifications
• Valid driver's license
• Ability to wear personal protective equipment (PPE)
• Working in various weather conditions
• Travel to remote locations

Cactus Companies maintains a drug-free workplace and participates in E-Verify.

Cactus Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any other characteristic protected by law. Safety is our top priority. All employees must comply with our comprehensive safety programs, participate in required safety training, and demonstrate commitment to our safety‑first culture.