Cable Installation Technician

Tharp Consulting; Montgomery (AL); On-site; USD 30,000 - 47,000; Full time

Job summary

Tharp Consulting is seeking a Cable Service Technician to install, maintain and troubleshoot cable and internet services for residential and small business customers in the Montgomery area. The role involves field-based work, wiring, equipment setup, and ensuring reliable connectivity.

You will diagnose issues, test performance, educate customers, and document work with accuracy while coordinating with dispatch and customers.

Qualifications

• Hands-on technical ability with cable and internet service equipment.
• Strong troubleshooting and problem-solving skills.
• Customer-focused communication and professionalism.
• Ability to work independently in the field.
• Attention to detail for testing and documentation.

Responsibilities

• Install and configure cable/internet equipment and related wiring.
• Diagnose issues and troubleshoot signal, connectivity, and service problems.
• Test and verify service performance.
• Educate customers on proper use of services and equipment.
• Communicate clearly with dispatch and customers.
• Document work performed and maintain accurate service records.

Skills

Hands-on technical ability

Troubleshooting skills

Customer-focused communication

Independent field work

Detail-oriented documentation

Tools

Cable testing gear

Job description

Role: Cable Service Technician

Install, maintain, and troubleshoot cable and internet services for residential and small business customers in a field-based role. Perform wiring and equipment setup, ensure proper signal activation, and conduct testing to verify reliable connectivity.

Key Duties

• Install and configure cable/internet equipment and related wiring
• Diagnose issues and troubleshoot signal, connectivity, and service problems
• Test and verify service performance
• Educate customers on proper use of services and equipment
• Communicate clearly with dispatch and customers
• Document work performed and maintain accurate service records

Qualifications & Skills

• Hands-on technical ability with cable and internet service equipment
• Strong troubleshooting and problem-solving skills
• Customer-focused communication and professionalism
• Ability to work independently in the field
• Attention to detail for testing and documentation