Cable Applications Engineer: Field & Customer Support

MATTR; El Dorado (AR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision coverage with

401(k) with company match

Employer-paid Life, AD&D, and Long‑Inr

Wellness incentives

Free Employee Assistance Program (EAP)

Discounts on fitness, shopping &travel

Job summary

AmerCable, a leader in jacketed electrical power, control and instrumentation cables, seeks a Product Applications Engineer in El Dorado, AR. You will guide product selection, support field engineering, and ensure reliability from concept to production and beyond.

Join a team focused on quality, on-time delivery, and expert customer service, with opportunities to contribute to design and cost optimization across the product life cycle.

Qualifications

• 1 year of experience required; 3–5 years preferred.
• Electrical Engineering or Electrical Engineering Technology considered an asset.
• Strong mathematical and computer proficiency.
• Ability to read, interpret, and apply technical specifications within the cable industry.
• Strong interpersonal, written, and verbal communication skills.
• High level of attention to detail and accuracy.
• Experience in wire and cable manufacturing is considered an asset.

Responsibilities

• Provide technical support to Sales teams and customers by advising on product applications, selecting the correct cable solutions, and resolving product-related issues.
• Deliver technical assistance to outside sales teams and customers, including support at job sites when required.
• Collaborate with Production and Quality teams to ensure products meet specifications, troubleshoot quality issues, and support on-time delivery through work order monitoring.
• Support engineering leadership by ensuring products are manufactured and tested in compliance with industry standards and certification requirements.
• Contribute to product development by supporting design, configuration, and cost optimization from initial concept through production startup.
• Maintain accurate product listings and certifications while ensuring compliance with governing product specifications.
• Manage engineering documentation including test data, engineering drawings, and customer-related certifications such as Certificates of Conformance.
• Communicate effectively with internal teams and external customers regarding product specifications, applications, work orders, and technical inquiries.

Skills

1 year experience

3–5 years preferred

Electrical knowledge

Education

Electrical Engineering

Electrical Engineering Technology asset

Job description

AmerCable, a leader in jacketed electrical power, control and instrumentation cables, seeks a Product Applications Engineer in El Dorado, AR. You will guide product selection, support field engineering, and ensure reliability from concept to production and beyond.

Join a team focused on quality, on-time delivery, and expert customer service, with opportunities to contribute to design and cost optimization across the product life cycle.