Cabinet Field Service Manager

Carter Lumber Company; Louisville (KY); On-site; Full time

Job summary

A leading company is seeking a Cabinet Field Service Manager in Louisville, KY. The role involves performing repairs on cabinets, ensuring customer satisfaction, and maintaining safety standards. Ideal candidates will have experience in cabinetry and a strong commitment to service excellence. Full-time benefits include health insurance, 401(k), and opportunities for growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Short and Long-Term Disability

Company-paid Life Insurance

401(k) Matching

Vacation Time

Paid Holidays

Room for Growth

Qualifications

• Strong knowledge of kitchen & bath cabinetry.
• Repair and installation experience required.

Responsibilities

• Analyzes jobsite to ensure quality repairs.
• Ensures high-quality workmanship and customer respect.

Skills

Building Materials

Customer Service

Problem Solving

Communication

Job description

A Carter LumberCabinetFieldService Manager will perform various repairs for cabinetsunder warranty for the Louisville, KY area. Knowledge of cabinetsincluding installation will be vital in this position’s success as well as a strong commitment to customer service. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

• Strong knowledge of building materials and kitchen & bath cabinetry
• Repair and installation experience
• Possess a strong work ethic and the ability to work under time constraints
• Strong math skills with the ability to analyze data and solve problems
• Ability to follow directions both written and verbal
• Capable of lifting 50 lbs. and climbing ladders up to 32 feet
• Good verbal and written communication skills
• $18-$25/hr based on experience

Responsibilities of the Position:

Repairs

Analyzes jobsite prior to beginning a job to ensure that cabinet and other quality repairs can be done. Repairs assigned warranty products using the appropriate tools. Conducts cabinets performance tests. Create and supports a safe work environment on the job site to protect the interest of the company at all times.

Customer Service

Ensures that customers are treated with the utmost respect and given the highest quality of workmanship. This is accomplished through timely completion of the job, attention to detail, following the company’s code of conduct and the ability to react to problems and complaints in a patient and understanding manner.

Knowledge & Training

Responsible for acquiring the training needed to repair the product safely and efficiently. Responsible for becoming certified in the product/area that is being repaired to ensure that we are providing the best service to our customers.

Required Experience

Cabinetrepair or installation experience

Benefits (full-time employees)

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!
• Military encouraged to apply!