Cabin Service Lead

dnata Travel Group; New York (NY); On-site; USD 40,000 - 59,000; Full time

Job summary

dnata Travel Group is seeking a Cabin Lead Agent in New York to supervise a crew of cabin agents and ensure thorough aircraft cleaning following company guidelines and EPA requirements. The role emphasizes strict TSA/FAA compliance, safety, and meeting guest standards, with physical duties including lifting up to 70 pounds and navigating jet-way stairs.

Ideal candidates will manage resources, prepare supplies, and operate under environmental and machinery noise conditions, always wearing proper

Qualifications

• FAA/Airport identification/seals or authorizations to be possessed/maintained
• Valid State Driver’s License if required
• High school diploma or GED equivalent

Responsibilities

• Lead a team of cabin agents to ensure safe, compliant airport cabin operations
• Ensure cleaning of aircraft follows training guidelines and specifications
• Prepare cleaning supplies for arrivals per EPA and company procedures
• Comply with TSA and FAA regulations and policies
• Meet company and customer standards and expectations
• Demonstrate physical ability to perform essential duties including standing, lifting, bending, and moving equipment for extended periods
• Readily push, pull, lift and load up to 70 pounds (32 kg)
• Ascend/descend jet-way stairs as required
• Understand and respond to verbal and visual safety commands
• Work outdoors in various weather and around jet and machinery noises
• Wear appropriate Personal Protective Equipment

Education

High school diploma or GED

Job description

• The Cabin Lead Agent leads a team of cabin agents

• Ensure thorough aircraft cleaning following company training guidelines and specifications

• Ensure cleaning supplies readied for reach arrival, following EPA and company procedures

• Ensure compliance with TSA and FAA regulations and policies

• Consistently delivers on the company’s and the customer’s standards and expectations

• Must be physically able to perform the essential functions of the job, with or without accommodations including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time

• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis

• Ascend/descend jet-way stairs

• Ability to understand and react to verbal and visual commands and safety warnings, with and without assistance of sight or visual aids

• Work outside in all types of weather and around jet and machinery noises

• Wear proper Personal Protective Equipment

Job Qualifications

• Possess/maintain FAA/Airport required identification/seals or authorizations

• Possess/maintain a valid State Driver’s License if required

• Possess a high school diploma or GED equivalent