Cabin/Laundry Steward/ess - (on board luxury river cruise ship)

Scenic Tours Europe AG; Welcome (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in luxury river cruising is seeking a dedicated Cabin/Laundry Steward/ess to join their team. In this seasonal role, you will be responsible for ensuring the cleanliness and service of guest cabins, providing a welcoming atmosphere, and maintaining high standards of hospitality. Your attention to detail and ability to work in a fast-paced, multicultural environment will be key to enhancing the guest experience. This position offers a unique opportunity to work on board a luxury cruise ship, where your contributions will directly impact guest satisfaction and comfort. If you are self-organized, reliable, and enjoy teamwork, this role is perfect for you.

Qualifications

• Minimum 1 year of housekeeping experience in hotels or cruise ships.
• Ability to work in a multicultural environment and handle guest needs.

Responsibilities

• Clean and service up to 16 guest cabins daily with attention to detail.
• Provide professional service and maintain public area cleanliness.
• Handle laundry duties and assist guests during embarkation.

Skills

Housekeeping experience

Self-organization

Stress tolerance

Teamwork

Guest service orientation

Job description

Cabin/Laundry Steward/ess - (on board luxury river cruise ship)

River - Housekeeping - Europe, Multiple Countries - Seasonal

Cabin/Laundry Steward/ess

Cabin/Laundry Steward/ess
Requirements

• Min. 1 years’ experience in a housekeeping department
• Experience in a 4* or 5* operations (hotel or cruise ships)
• Self-organized, disciplined, and reliable
• Stress tolerant
• Familiar with a multicultural working environment
• Team-player
• Outgoing personality
• Have an eye for guests' needs

Role and Responsibilities

• Daily clean and service up to 16 guest cabins, including turndown service and embarkation setup
• Provide a professional and courteous service in accordance with company standards
• Restock cabin amenities as required
• Maintain cleanliness in public areas as instructed by the supervisor
• Distribute items such as gift orders to assigned cabins
• Maintain proper storage of all linen, uniforms, supplies, and equipment
• Knowledge of the daily programs
• Check externally laundered linen during linen change days and report deficiencies and discrepancies to the supervisor
• Carry out daily laundry duties such as washing and ironing as per instructions
• Handle guest and crew laundry as per company standards
• Welcome and greet guests on embarkation days
• Perform additional duties during special events
• Duly inform the supervisor about any guest complaints
• Notify the supervisor of breakage and/or damage of any equipment
• Maintain cleanliness front and back of the house according to sanitary regulations.
• Ensure correct handling of all equipment, machinery, and chemicals
• Report any potential safety hazards

Side Tasks

• Perform other assigned duties, e.g. luggage service, loading, and garbage off-loading
• Assist with monthly inventories as per the supervisor's instructions
• Assisting other departments as per the supervisor's instructions
• Participate in all safety drills and ensure solid knowledge of designated safety role