Cabin Housekeeping Supervisor: Guest Experience Lead

Hotel Equities; Epsom (NH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

401(k)

Life insurance

Same-day pay available

Team Driven and Values Based Culture

Job summary

Hotel Equities oversees a team of cabin keepers at Postcard Cabins Blake Brook in Epsom, NH. The Outpost Supervisor leads cleaning teams, ensures rooms meet company standards, and coordinates VIP and checkout cabin prep to maximize guest satisfaction.

The role requires strong communication, flexibility with shifts including nights, and hands-on supervision to maintain cleanliness and inventory across the cabins.

Qualifications

• High School diploma required.
• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Responsibilities

• Supervises cabin keepers/cleaners for prompt and efficient housekeeping of guest cabins.
• Inspects all check out cabins to ensure cleaning to Company standards.
• Coordinates cleaning of cabins for proper prioritization of guest requests; VIP cabins, checkout cabins, etc.
• Assists in monthly inventory of all linen and cleaning supplies.
• Coordinates with other departments to facilitate guest satisfaction.

Skills

Strong communication skills

Flexible schedule

Customer service

Education

High School diploma / Secondary qualification or equivalent

Job description

Hotel Equities oversees a team of cabin keepers at Postcard Cabins Blake Brook in Epsom, NH. The Outpost Supervisor leads cleaning teams, ensures rooms meet company standards, and coordinates VIP and checkout cabin prep to maximize guest satisfaction.

The role requires strong communication, flexibility with shifts including nights, and hands-on supervision to maintain cleanliness and inventory across the cabins.