Cabin Cleaning Lead

ISS; Atlanta (GA); On-site; USD 21,000 - 26,000; Full time

Job summary

ISS Group is seeking a Cabin Cleaning Lead at the Atlanta area airport facilities to lead a frontline cleaning team, coordinate daily activities, and ensure adherence to airline, airport, and company standards. The role involves working as a hands-on lead, driving productivity, coaching staff, and maintaining safety protocols.

The ideal candidate has 1–2 years of aviation or related experience and strong communication skills, with the ability to manage shifts in a fast-paced environment and

Qualifications

• Requires high school diploma or GED.
• Minimum 1-2 years of aviation, janitorial, hospitality, or facilities experience.
• Previous leadership, lead, or supervisory experience preferred.
• Strong verbal and written communication skills.
• Ability to obtain and maintain airport security clearance.
• Must pass background checks and applicable pre-employment screening requirements.
• Experience in a fast-paced airport environment.
• Knowledge of OSHA safety procedures.

Responsibilities

• Lead and direct cabin cleaning personnel during assigned shifts.
• Assign work areas and tasks to team members based on operational needs.
• Monitor employee performance and productivity to ensure on-time aircraft servicing.
• Provide coaching, guidance, and real-time feedback to team members.
• Assist supervisors with training and onboarding of new employees.
• Promote a positive, inclusive, and professional work environment.
• Ensure aircraft cabins are cleaned according to airline specifications and established quality standards.
• Perform cleaning duties including vacuuming, cleaning tables, seats, armrests, and galleys, sanitizing lavatories, removing trash, and restocking onboard supplies.
• Address cleaning deficiencies and ensure corrective actions are completed promptly.
• Enforce all PPE usage and safety procedures.
• Coordinate with supervisors, airline representatives, and other operational departments.
• Support staffing to meet flight schedules and operational demands.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Team-building

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Hourly WageISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $17.00 per hour-$17.00 per hour.Work HoursThe work hours for this position are approximately 7:00 am - 10:30 pm, Mon-Fri.Key PurposeThe Cabin Cleaning Lead is responsible for providing frontline leadership and direction to cabin cleaning team members to ensure aircraft are cleaned, serviced, and prepared in accordance with airline, airport, and company standards. This position serves as a working lead, coordinating daily activities, monitoring productivity, ensuring compliance with safety protocols, and supporting supervisors in maintaining operational efficiency at Atlanta-area airport facilities.Key ResponsibilitiesLeadership & Team CoordinationLead and direct cabin cleaning personnel during assigned shiftsAssign work areas and tasks to team members based on operational needsMonitor employee performance and productivity to ensure on-time aircraft servicingProvide coaching, guidance, and real-time feedback to team membersAssist supervisors with training and onboarding of new employeesPromote a positive, inclusive, and professional work environmentAircraft Cleaning OperationsEnsure aircraft cabins are cleaned according to airline specifications and established quality standardsPerform and oversee cleaning duties including:Vacuuming carpets and flooringCleaning tray tables, seats, armrests, and galleysSanitizing lavatoriesRemoving trash and debrisRestocking onboard supplies as requiredConduct quality inspections before aircraft release.Address cleaning deficiencies and ensure corrective actions are completed promptlySafety & ComplianceEnforce all OSHA, airport, TSA, airline, and company safety proceduresEnsure proper use of personal protective equipment (PPE)Report accidents, incidents, equipment damage, and safety concerns immediatelyParticipate in safety meetings and operational briefingsMaintain security awareness and compliance within restricted airport areasOperational SupportCoordinate with supervisors, airline representatives, and other operational departmentsAssist in managing staffing levels to meet flight schedules and operational demandsMaintain accurate records and documentation related to attendance, performance, and operational activitiesSupport special projects and additional duties as assignedQualificationsRequiredHigh school diploma or GEDMinimum 1-2 years of aviation, janitorial, hospitality, or facilities experiencePrevious leadership, lead, or supervisory experience preferredStrong verbal and written communication skillsAbility to work in a fast-paced airport environmentAbility to obtain and maintain airport security clearanceMust pass background checks and applicable pre-employment screening requirementsPreferredPrevious airline or airport operations experienceExperience leading diverse teams in a union or non-union environmentKnowledge of aircraft cleaning procedures and quality standardsKnowledge, Skills & AbilitiesStrong leadership and team-building skillsAbility to prioritize tasks in a time-sensitive environmentExcellent problem-solving and conflict-resolution abilitiesAttention to detail and commitment to qualityAbility to effectively communicate with employees, management, and airline partnersBasic computer skills, including Microsoft Office and workforce management systemsPhysical RequirementsAbility to stand, walk, bend, stoop, kneel, and climb stairs for extended periodsAbility to lift, carry, push, and pull up to 50 poundsAbility to work inside aircraft cabins and confined spacesAbility to work indoors and outdoors in varying weather conditionsAbility to work flexible schedules, including nights, weekends, holidays, and overtime as requiredWork EnvironmentThis position operates in an airport environment and requires adherence to strict safety, security, and operational standards. Employees may be exposed to noise, varying weather conditions, moving aircraft equipment, and tight turnaround schedules.Performance ExpectationsSuccess in this role is measured by:Aircraft cleaning quality scoresOn-time departures and service completionSafety performance and complianceEmployee engagement and retentionCustomer and airline satisfactionEffective leadership and team developmentHSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.