Cabarrus and Gaston County Jail- Site Manager

Kimble's Food by Design, LLC; Kannapolis (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Kimble's Commissary Services is seeking a Remote Site Manager to oversee commissary operations at detention facilities in Gaston and Cabarrus counties. The role requires coordinating inmate orders, supervising staff, and ensuring fiduciary accuracy while communicating with facility personnel.

The position emphasizes compliance with security procedures, maintenance of hardware and software, and providing basic tech support to on-site staff.

Qualifications

• Lead and supervise commissary operations at detention facilities.
• Count and reconcile cash accurately to support fiduciary duties.
• Display strong communication with facility staff and inmates.
• Balance work across multiple sites while meeting deadlines.

Responsibilities

• Represent the company positively on site.
• Maintain onsite technology and equipment.
• Supervise part-time staff and ensure client satisfaction.
• Adhere to facility security regulations and company policies.
• Liaise with facility personnel and provide basic software training.

Skills

Leadership

Cash handling

Communication

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Company software

Kiosk/tablet hardware

Job description

Description

Founded in 1985, Kimble's Commissary Services is the fastest growing commissary company in the Southeast. We offer comprehensive commissary services solutions that provide superior administrative, and financial benefits, while providing dedicated customer service to not only the County Sheriff's Office, but to the inmates as well as their friends and family members. An unwavering dedication to customer service and cutting edge technology have earned us a superior reputation unmatched by any other provider in the industry. At Kimble's we take pride in our work, product and the relationships we build with our customers. We are looking for a Remote Site Manager to join our growing team of professionals. This position is an exciting opportunity with and will play an important role in Kimble's success in this area.

Requirements

Responsible for the efficient operation of commissary services at Gaston County and Cabarrus County detention facilities as assigned

• Responsible for onsite fiduciary functions including but not limited to credits and adjustments, deposits, and any other financial responsibilities as required by the facility
• Responsible for placing orders manually or electronically for inmates. Receiving, separating, and preparing individual inmate commissary orders for distribution to inmates in the respective assigned housing location
• Distributing individual commissary orders to inmates at times and locations as directed by the facility administrator
• Properly handling shortages or damages for orders within company policy
• Caring for and maintaining any on-site products and keeping the work areas clean
• Maintaining equipment necessary to carry out the commissary functions at the assigned facility
• Provide general hardware service to computers, onsite kiosks/tablets and related equipment as well as basic software maintenance and assistance
• Act as liaison with facility staff on a day-to-day basis
• Assist facility staff with basic software training and operation
• Work closely with the Regional Manager and the Field Operations Manager to provide best in class service to the assigned facility including reporting service or relationship issues immediately
• Supervise other employees as assigned

Summary of essential job functions

• Represent the company in a positive manner at all times
• Be able to assist or answer questions about onsite commissary fiduciary responsibilities
• Maintain onsite technology
• Supervise part-time commissary employee(s)
• Ensure overall efficiency of onsite commissary operation and client satisfaction
• Ensure that all facility security regulations and procedures are adhered to by all company staff on site
• Maintain a working knowledge of company software and equipment installed at assigned facility
• Carry out duties as assigned by company management

Minimum requirements

• Possess the skill to accurately count and maintain records on large amounts of cash if needed to assist the facility fiduciary manager
• A general working knowledge of company software and related hardware used at assigned facility to conduct the commissary operation
• Demonstrated ability to lead others while working effectively both independently and as part of a team
• Read and comprehend documentation written at a nationally accepted high school level
• Possess a high school diploma or equivalent
• Have the ability to work in a secure corrections environment
• Possess excellent organizational and time management skills
• Ability to successfully pass a background check and drug screen
• Physical ability to stand and walk for extended periods
• Lift items weighing up to sixty (60) pounds to a height of 54 inches
• Ability to communicate verbally