Cabana Server

Great Wolf Lodge; Grand Mound (WA); On-site; USD 22,000 - 26,000; Full time

Job summary

Great Wolf Lodge is seeking a Cabana Server to take orders, serve food and beverages, and handle transactions with guests in a friendly, efficient manner.

The role requires experience with POS systems, good cash handling skills, and flexibility to work nights, weekends, and holidays. You will interact with guests, ensure dietary needs are noted, and support safe, sanitary service practices.

Qualifications

• Basic mathematical skills for cash handling.
• Flexible scheduling including nights, weekends and holidays as needed.
• Successful completion of criminal background check and drug screen.

Responsibilities

• Takes food and beverage orders, serves items, and handles transactions with guests.
• Transmits orders to bar and kitchen and notes dietary needs.
• Maintains table settings and replenishes utensils and waters.
• Obtains revenues by totaling charges, collecting payments, and returning change or receipts.
• Adheres to sanitation, safety, and alcohol policies.

Skills

Basic math skills

Flexible scheduling

Teamwork

Education

Some High School education or equivalent

Tools

Point-of-Sale (POS) technology

Job description

Pay: $17.28

TheCabana Serveris responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Essential Duties & Responsibilities

• Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
• Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Keeps kitchen staff informed by noting timing of meal progression
• Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
• Responds to additional patron requirements by inquiring of needs; observing dining process
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Basic Qualifications & Skills

• Some High School education or equivalent
• Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
• Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Previous server experience
• Prior experience with Point-of-Sale (POS) technology
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Physical Requirements

• Able to lift up to 15 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time

Pay Rate: $ /hr

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.