As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in the industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.
POSITION SUMMARY
Associate Manager – manage warehouse operations in Lancaster, CA in compliance with Dippin’ Dots policies and vision.
ESSENTIAL FUNCTIONS
STAFFING
- Hire, train, coach, and oversee 5-7 full time warehouse staff who handle materials, packing, and shipping.
- Motivate team toward the Dippin’ Dots vision and goals in an ever‑changing environment.
- Hire, train, and manage an additional 6-10 seasonal employees during peak summer months who handle materials, packing and shipping.
- Lead by example and coach subordinates as needed according to visionary plan developed with your supervisor.
- Correct any ADP exceptions daily for subordinates that you have rights to.
- Follow up with employees throughout the day so that productivity is maximized, and schedules are followed to manage overtime so that it is very minimal.
- Complete performance reviews on an annual basis.
- Develop and oversee assistant manager.
- Maintain standards of health and safety, Covid protocols, hygiene and security throughout the warehouse and with the staff at all times.
PRODUCT SHIPPING
- Oversee receiving, warehousing, distribution and maintenance operations on a daily, weekly, monthly and annual basis as per written guidelines.
- Daily manage stock levels and reconcile with accounting and software systems.
- Order and manage dry ice deliveries on a weekly basis.
- Follow up with vendor on a daily basis as needed on peak summer deliveries of dry ice.
- Work directly with Director of Operations on product forecasting and product ordering.
- Order ice cream on a weekly basis from HQ in Paducah. Orders are placed 2 weeks in advance.
- Develop vendor relationships and look for alternate suppliers where appropriate.
- Print orders daily in DDIM as needed in the absence of office help or if the volume requires extra help in the office.
- Oversee / manage office help to ensure everything ships in a timely manner.
- Be flexible with shipments daily and respond to communication (via email or telephone) from KY in a timely manner.
- Coordinate and follow up on LTL shipments daily.
- Develop new partnerships with carriers when it makes good business sense.
- Provide customer support on any CA Warehouse related topics for KY Corporate or the franchise system.
- Adhere to all warehousing, handling, and shipping legislation requirements, including local, state and federal laws.
- Conduct monthly inventory count and reconciliation and at the end of the year the yearly inventory count.
- Organize the warehouse on a daily and weekly basis to handle the expected volume of today, tomorrow and the next week.
EQUIPMENT / OTHER
- Supervise the repair of equipment including freezers used in the field and all equipment used at the warehouse to your ability and train others to do so as well.
- Complete daily / weekly forklift inspections and act as necessary to refill fluids or call for service.
- Train and follow up on staff’s use of forklift.
- Make in‑field repairs and deliveries as assigned by supervisor or as needed.
- Prepare freezers and kiosks for shipping LTL as required and directed from equipment service group, equipment ordering group and sales team.
- Complete monthly safety inspections to include both warehouses and the fire extinguishers.
- Prepare for and complete annually a 3rd party audit of Warehouse operations.
- Currently this is done by Merieux in the fall.
COMPETENCIES
Proficiency in logistics, inventory control, and process improvement.
EDUCATION AND EXPERIENCE
- High school diploma or GED.
- 2‑3 years of warehouse shipping experience.
TRAVEL REQUIREMENTS
10 to 15 %.
PAY
US Hourly Pay Range: $25 – $25 USD.
DISCLAIMER
This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
EEO STATEMENT
J&J Snack Foods Corp. is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.