CA Field Service Supervisor

JBT Corporation; California, Visalia (MO, CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Mechanical Service Technician to join their team. This role involves maintaining and servicing equipment to ensure optimal performance and customer satisfaction. You will be responsible for troubleshooting mechanical and electrical issues, managing parts inventory, and fostering strong relationships with clients in the food processing sector. The ideal candidate will have a strong mechanical background, excellent communication skills, and the ability to work independently. Join a dynamic team and contribute to the success of innovative solutions in the industrial food and beverage industry!

Qualifications

• 2+ years of field experience with strong mechanical background.
• Ability to communicate effectively and maintain customer relations.

Responsibilities

• Install, service, and maintain equipment at customer sites.
• Promote positive business relationships with external customers.
• Manage equipment overhaul to meet performance standards.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer communication

Reading blueprints

Machine assembly

Light fabrication

Welding

Process control systems knowledge

PC skills (Word, Excel)

Education

Technical/Trade School degree

Job description

Overview ...

We are a leading global technology and solutions provider to high-value segments of the industrial food, beverage, and aviation support industries.

This is where you come in! We need people who can install, service, and maintain our equipment to keep it running at top operating efficiency. To be successful in this position, you will need:

Mechanical Service:

• With supervision, have sole shift responsibility at a single customer site, maintaining JBT’s leased or sold equipment as directed by Service lead personnel and/or Service management.
• Complete or assist in completing records and reports and submit them to the service coordinator in a timely manner.
• Order or report parts shortages and maintain or assist in keeping an orderly stockroom.
• Assist other service technicians in installing, removing or making major mechanical changes on leased or sold machinery.
• Deliver L/M parts and/or equipment to customer plants as directed by service management.
• Manage equipment overhaul so that performance will be to JBT and customer standards and completed within a timely schedule.

Customer Relations:

• Promote and maintain a positive business relationship with external customers to keep open productive relationships for the advancement of JBT’s service support.
• Work closely with internal customer (JBT departments and personnel) to assure good and productive communication from the customer site to JBT.
• Have knowledge of customers’ machinery and processes used in fruit processing, particularly that which is included in a service agreement.
• Maintain professional standards by observing all customer specific regulations and rules including safety and personal conduct items.
• As invited, attend customer’s meetings regarding operation of juice room and related equipment.

Minimum Requirements:

• Strong mechanical background with 2 years of field experience and customer interaction.
• Electrical & Mechanical troubleshooting skills.
• Ability to communicate well and interface with customers.
• Knowledge to read and understand drawings, blueprints, electrical, hydraulic, mechanical assembly’s etc.
• 5 years minimum experience in machine assembly, light fabrication, welding, and machine tool operation.
• Knowledge of process control systems. (i.e. utility control and measurement, steam water and air).
• Food industry experience desired, aseptic systems and other sterilization equipment preferred.
• P.C. skills in Word, Excel, electronic mail and windows based programs.
• Technical/Trade School degree desired.
• Self-starter requiring a minimum amount of supervision and the ability to maintain a professional appearance and conduct both on and off the job.
• Valid CA drivers license must be maintained at all times.
• Ability to travel if needed (often weekends)
• This position is considered a safety sensitive position, thus employee may be subjected to randomized drug testing.

AN EQUAL OPPORTUNITY EMPLOYER

It is the policy of JBT Corporation to provide equal opportunity for qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by federal, state or local law at the JBT Corporation location to which this application is submitted. In addition, as a Federal Government contractor, JBT Corporation is an affirmative action employer.