CA Donor Center Technician I

Octapharma Plasma, Inc.; Merced (CA); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Holidays

Job summary

Octapharma Plasma, Inc. in California is seeking a CA Donor Center Technician I to support plasma collection operations and ensure donor safety and compliance.

You will set up plasmapheresis equipment, monitor donor conditions, perform finger sticks, maintain records, and uphold quality standards while delivering friendly, professional service.

This full-time role offers health benefits, paid time off, and opportunities for growth as the company expands its donation centers.

Qualifications

• High school diploma or equivalent (GED) required.
• Bilingual Spanish speaking is a plus but not required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Basic computer knowledge and skills required.
• Ability to speak, read, write and understand English required.
• Strong organizational skills required.

Responsibilities

• Ensure operation complies with state and federal regulations (FDA SOPs, OSHA, CLIA, GMP).
• Maintain high level of customer service and positive donor experience.
• Maintain cleanliness and stock supplies for production demands.
• Monitor donor conditions and perform QCs on equipment.
• Maintain donor confidentiality and accurate record keeping.

Skills

Customer service

Bilingual Spanish

English comprehension

Organizational skills

Education

High school diploma or equivalent

Job description

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a:

CA DONOR CENTER TECHNICIAN I

This is What You’ll Do:

• Ensure total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintain high level of customer service and positive donor experience in line with company values and culture.
• Maintain cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
• Maintain Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintain Donor confidentiality based on company policy.
• Maintain complete and accurate record keeping per company’s Standard Operating Procedures.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
• Clean any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Perform other job-related tasks, as assigned.
• Ensure that donor meets eligibility criteria based on Standard Operating Procedures.
• Perform finger stick for Microhematocrit and Total Protein determination.

Plasma Collection:

• Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
• Disconnect donor after plasmapheresis process is completed per standard operating procedures.
• Maintain proper ratio to ensure donor safety and quality of product.
• Operate the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.

Product Processing:

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
• Handle tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures. · Prepare product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
• Monitor freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.

This is What It Takes:

• High school diploma or equivalent (GED) required.
• Bilingual Spanish speaking is a plus but not required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations required.

SCHEDULING:

• Must be able to workday and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Attendance and punctuality required.

PHYSICAL REQUIREMENTS:

• Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five pounds.
• Ability to bend, stoop, or kneel.
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
• Ability to work in an environment with a temperature of -40C or colder for extended periods.
• Occasional exposure to and handling of dry ice.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.

Do Satisfying Work. Earn Real Rewards and Benefits.

Octapharma Plasma offers the following benefits for this full-time position:

Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.

The expected base pay for this position at hiring is $16.95 - $22.60 - $28.25. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Workingat Octapharma Plasma

We aspire to create a culture in which our employees feel inspired. You may be motivated to connect with donors, lead donation centers to new heights of excellence, or provide ideas and vision at a corporate level. We welcome you to consider all possibilities and see what positions best fit your interests and talents.Join the Octapharma Plasma team

More About Octapharma Plasma Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.