CA Associate Center Director

Octapharma Plasma, Inc.; Visalia (CA); On-site; USD 82,000 - 136,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

HSA

Job summary

Octapharma Plasma, Inc. in Visalia, CA seeks an experienced Center Operations Manager to assist the Center Director in daily donor center operations and training compliance.

The role focuses on regulatory compliance, staff development, and coordination with corporate teams to optimize performance, safety, and donor relations. Bachelor’s degree preferred with 3+ years in operations and personnel management.

Qualifications

• Three years of operations and/or process management experience preferred.
• Three years of people management including recruiting and training.
• Knowledge of financial management and budgeting preferred.

Responsibilities

• Maintain compliance with state and federal regulations and lead CAPA actions to address issues.
• Host audits by regulators and customers, support quality improvement initiatives.
• Promote and enforce Safety, Health, and Environmental policies; maintain a safe facility.
• Oversee donor center operations and inventory; coordinate with vendors for shipments and procurement.
• Conduct performance evaluations and development plans; manage hiring and promotions.
• Direct training, onboarding, retraining, and leadership development; ensure timeliness and standards.
• Track training data and certifications; address deviations with Quality and Field teams.
• Drive donor retention and center growth; monitor KPIs and lead marketing initiatives with corporate teams.

Skills

Operations management

People management

Training & development

Compliance awareness

Education

Bachelor’s degree preferred

Job description

Job Summary

Assists the Center Director in managing daily donor center operations. Responsible for planning, implementing and execution of training compliance.

Job Summary

Assists the Center Director in managing daily donor center operations. Responsible for planning, implementing and execution of training compliance.

This Is What You’ll Do

• Maintain compliance with state and federal regulations (FDA approved SOPs, OSHA, CLIA, GMP), ensures certifications/licenses are current, and leads corrective and preventive actions (CAPA) to address issues.
• Host audits by regulatory agencies and customers, supports quality improvement initiatives, and contributes to best practices.
• Promote and enforce Safety, Health, and Environmental policies; resolves safety concerns, ensures preventive maintenance of donor center equipment, and maintains a clean, safe facility.
• Maintain donor center functions and assets, informs leadership of irregularities, and mitigates/report unsafe conditions.
• Oversee product inventory and storage integrity, manages unsuitable product, and partners with corporate/vendors for efficient shipments and procurement.
• Achieve targeted production in quantity/quality while optimizing costs, inventory, and purchase order submissions in compliance with company practices.
• Conduct performance evaluations, development plans, corrective actions, and employment decisions (hiring, promotions, terminations) to align staff growth with organizational goals.
• Ensure adherence to HR policies and procedures, assists with investigations, and fosters a positive culture through mentorship and role modeling of core values.
• Direct all employee training, onboarding, retraining, and leadership development, ensuring compliance with standards and timeliness.
• Track and audit training data and certifications, collaborates with Quality and Field teams to address deviations, audits, and corrective actions through targeted training interventions.
• Cultivate strong donor relationships to drive retention, referrals, and growth, while overseeing payroll, staff meetings, and operational KPIs for performance optimization.
• Lead center marketing and advertising initiatives in collaboration with corporate departments to strengthen outreach and enhance operations.
• Perform other duties as assigned.

This Is What It Takes

• Bachelor’s degree preferred
• Three (3) years of operations and/or process management/supervisory experience preferred.
• Three (3) years of people management, including recruiting and training (may be concurrent with operations/process management).
• Knowledge of financial management and/or budgeting preferred.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to use a computer, video display terminal, and other office equipment for extended periods.
• Ability to tug, lift, and pull up to 35 pounds.
• Ability to bend, stoop, kneel, and reach as necessary.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).
• Ability to use assistive devices if needed for mobility or communication.
• Occupational exposure to bloodborne pathogens.
• Ability to enter an environment with a temperature of -40°C for short periods of time.
• Ability to work daytime and evening hours, weekends, holidays, extended shifts, and periodically after hours.

Do Satisfying Work. Earn Real Rewards And Benefits

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

Pay Transparency

The expected base pay for this position at hiring is $81,600 - $108,800 -$136,000 with 14% bonus potential. Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.

Our Benefits

Octapharma Plasma offers the following benefits for this full-time position:

Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.

We expect the application window to close within 60 days from the posting date.