C-STORE/FUEL CLERK

Kroger; Centennial (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger seeks an associate to deliver outstanding customer service and support daily store operations. You will help customers, cashier, manage fuel-related tasks, and uphold safety and cleanliness standards across the store and kiosks.

This role requires the ability to work in a fast-paced environment, comply with health codes, and maintain accurate records. High school diploma and permits may be required upon employment. Training will cover safety procedures and loss prevention.

Qualifications

• Clear communication with customers and team members.
• Basic arithmetic for checkout and inventory tasks.
• Ability to stay composed in busy retail environments.
• Legal age requirement (18+).
• Alcohol selling permit required after employment starts.
• Food handler permit required after employment starts.

Responsibilities

• Adhere to local, state and federal health and civil codes.
• Create a welcoming environment by answering product questions.
• Monitor inventory and note discrepancies.
• Observe shift operating hours.
• Perform cashier duties.
• Manage fuel delivery and fuel inventory documentation.
• Follow safety procedures and report unsafe conditions.
• Maintain compliance logs and reports.
• Complete incident and security reports.
• Clean spills and document fuel spills as required.
• Know emergency plans and procedures.
• Stock merchandise in kiosks and maintain areas outside kiosks.
• Maintain kiosk and equipment cleanliness including fuel dispensers and vending machines.
• Ensure merchandising, service, labor control, expense, and safety rules are followed.
• Support safety programs and report hazards.
• Inspect equipment and arrange repairs as needed.
• Report customer or employee accidents and any safety risks or wrongdoing.

Skills

Effective communication

Math basics

Stress management

18+ years old

Alcohol seller permit

Food handler permit

Physical stamina

Education

High school diploma or equivalent

Job description

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the store, and monitor and control all established quality assurance standards. Support the day-to-day functions of the store operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Functions

• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Understand and perform cashier functions.
• Responsible for fuel delivery and documentation of fuel inventory.
• Comply with safety procedures and identify unsafe conditions to management.
• Maintain state, local and company compliance reports and logs.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Report.
• Maintain knowledge of emergency plans numbers and procedures.
• Stock and inventory merchandise in kiosks.
• Responsible for cleaning and maintaining kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Desired Previous Job Experience

• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.
• Fuel experience

Minimum Position Qualifications

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be 18 or older
• Current alcohol sellers permit once employed
• Must be able to meet the minimum physical demands of the position.
• Current food handlers permit once employed.