C-Store Assistant Store Manager Trainee - 224

Terrible Herbst; Henderson (NV); On-site; USD 19,000 - 30,000; Full time

Job summary

Terrible Herbst in Henderson, NV is seeking an Assistant Manager Trainee to help run the c-store operations, including gas pumps and daily merchandising, with a focus on delivering top customer service and driving sales.

You will supervise staff, manage scheduling, cash handling and POS, control shrink and costs, ensure stock levels and compliance with company policies, and travel to district locations as needed to support staffing.

Qualifications

• Must be 21+ years of age and eligible to work in the United States
• Ability to communicate with customers in a busy environment
• Ability to stand for long periods and lift up to 45 lbs
• Excellent verbal and written communication skills
• Computer proficiency including Microsoft Office
• Reliable transportation required

Responsibilities

• Provide outstanding customer service in a fast-paced store environment
• Control shrink, expenses, and schedule employees per management guidelines
• Maintain merchandise stock levels and signage; ensure perishables are within dates
• Ensure employee training and compliance with state, federal, and company policies
• Handle cash and POS accurately to minimize errors
• Prepare daily activity reports and fuel surveys
• Support district staffing needs; cover open shifts and travel to other locations

Skills

Customer service

Team leadership

Communication

Problem solving

Multitasking

Tools

Microsoft Office

POS systems

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

LOCATION : 10530 S Eastern Ave, Henderson, NV 89052

POSITION OVERVIEW

The Assistant Manager Trainee is responsible for establishing and maintaining Customer Service and is accountable for the operation of the c-store including gas pumps, ensuring maximum sales and profitability through merchandise, inventory, employee management, and managing operating costs and shrink.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Ensure that each customer receives outstanding service by providing a customer friendly environment, maintaining superior standards of operations.
• Control shrink, expenses, and schedule employees per guideline set by management.
• Ensure appropriate merchandise stock levels, all perishables are within selling dates, and the selling floor is adequately stocked, along with appropriate signage.
• Ensure employees are in compliance with all policies and procedures and that they are trained properly and periodically check to make sure that all employees and equipment certifications are current as required by state, federal, and company policies.
• Ensure all money handling is conducted per company procedures and that they are fully trained to handle POS and other store equipment to minimize errors and cashier's shortage.
• Maintain Company standards to ensure we meet or exceed Terrible Herbst Operational Excellence Programs.
• Prepare Daily Activity Reports accurately and in timely manner.
• Prepare and complete the daily fuel survey.
• Continually evaluate and manage employee issues and their performances.
• Cover open shifts as designated by the C-Store Manager.
• Travel to other district locations to support district staffing needs.
• Be available to work any shift required to meet store demands, and be on-call to cover sick calls.

QUALIFICATION REQUIREMENTS

• Must be 21+ years of age, proof of eligibility to work in the United States
• Must be able to communicate with customers, work in a busy environment
• Stand for long periods of time, ability to bend, stoop and lift up to 45lbs
• Excellent communication skills both verbal and written
• Computer proficient in Microsoft Office
• Must have reliable transportation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS

• Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
• Must be able to obtain a Non- Gaming card
• Must obtain Gaming Registration with the Nevada Gaming Control Board
• Valid Health Card
• Valid Alcohol Awareness Card

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. The role involves handling sensitive and confidential information, requiring a high level of integrity and discretion.

PHYSICAL DEMANDS

• Standing for long periods of time
• The ability to list up to 45 lbs.
• The ability to stand, stoop, lift, wipe, reach and type without assistance from others.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!