C/B Level Automotive Technician (Volkswagen)

Hendrick Honda; Concord (NC); On-site; Full time

Job summary

An established industry player is seeking a skilled Automotive Technician to join their team in Concord. This role involves diagnosing and performing vehicle repairs, ensuring customer satisfaction, and participating in ongoing training for career advancement. The company offers a rewarding performance-based pay structure, comprehensive benefits, and a supportive work environment. With a commitment to excellence and continuous improvement, this is an exciting opportunity to grow your career within one of the largest dealership groups in the country. If you are passionate about the automotive industry and eager to make a difference, this position is perfect for you.

Benefits

Performance-based pay plans

Tools and Tuition Reimbursement Program

401(k) with Company Match

Paid Medical - NO COST Employee Healthcare

Generous paid time off

100% Paid Factory Training

Employee Discounts

Comprehensive employee recognition programs

Qualifications

• Experience in diagnosing and performing vehicle repairs is essential.
• Technical training or equivalent experience is required.

Responsibilities

• Diagnose and perform vehicle repairs to prevent future issues.
• Maintain effective communication with customers and team members.

Skills

Diagnosing vehicle repairs

Mechanical skills

Basic computer skills

Communication skills

Ability to follow instructions

Education

Automotive Technology Certificate

High School Diploma or equivalent

Tools

Power tools

Test equipment

Job description

Hendrick Volkswagen of Concord

Location: 7500 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Hendrick Automotive Group is seeking a skilled Automotive Technician with experience in diagnosing and performing vehicle repairs to prevent them from future breakdowns or issues. An ideal candidate should have knowledge in the automotive retail industry with a willingness to continue their training and certifications for a successful career.

Benefits:

• Rewarding performance based pay plans and bonuses
• Technician Onboarding Program
• The Best Dealership Facilities in the Area
• Tools and Tuition Reimbursement Program
• 401(k) with Company Match
• Largest privately owned auto group in the country, GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Employee Discounts
• 100% Paid Factory Training and ASE Certifications
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News's Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way Focus

Apply Now to build your career with one of the largest, most successful privately held dealership groups in the USA!

Pay Range:

$20 per hour and above (based on factors such as Technician level, certifications, and job performance).

Education/Experience:

Automotive Technology, Vocational/Trade Certificate, High School Diploma or equivalent. Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

Job Qualifications:

• Valid Driver’s License
• Certified/senior technician with respective manufacturer.
• Meets and/or exceeds manufacturer requirements for ASE tests.
• Completed manufacturer training to perform warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs.

Skills Requirements:

Basic Computer skills to utilize timekeeping system. Ability to learn parts department computer inventory and ordering system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance in-person at an automotive dealership. Scheduled shifts are typically 5-days per week, rotating Saturdays, and may include holidays.

Physical Demands:

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands:

Duties are performed primarily in the automotive service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Hendrick Automotive Group's Core Values:

• Servant Leadership: Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
• Teamwork through Trust & Respect: Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
• Integrity: Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
• Commitment to Customer Enthusiasm: Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
• Passion for Winning: Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
• Accountability at All Levels: Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
• Commitment to Continuous Improvement: Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit this link.