BYREDO, Assistant Store Manager, Soho

Puig; New York (NY); On-site; USD 75,000 - 85,000; Full time

Job summary

A leading luxury beauty brand is seeking an Assistant Store Manager to enhance customer engagement and drive sales. The role involves overseeing daily operations, cultivating client relationships, and supporting the Store Manager in achieving business goals. Ideal candidates will have retail management experience, a passion for beauty, and strong leadership skills.

Qualifications

• 2-3 years in supervisory or management experience in retail sales.
• Experience with makeup and/or beauty selling.
• Operational and sales expertise from a previous retail environment.

Responsibilities

• Cultivate high-value client relationships to promote loyalty.
• Oversee daily store operations including stock control.
• Drive sales to achieve targets and overall P&L goals.

Skills

Clienteling

Sales

Customer Loyalty

Team Leadership

Multitasking

Education

High School Diploma

Tools

Microsoft Office

Job description

The Opportunity:

BYREDO is seeking an Assistant Store Manager who, in partnership with the Store Manager, is responsible for promoting brand engagement and loyalty to customers, top clients and VIPs, in order to guarantee store business goals. The Assistant Store Manager will collaborate with the Store Manager on all aspects of running the store, assuming the Store Manager duties in their absence. They represent the company and is a proactive sales professional who guarantee compliance with all procedures set by Headquarters and aimed at managing store staff and ensuring that the store runs efficiently.

About Byredo: "Beauty can be many things to many people. Our job is to inspire people to be themselves." – Ben Gorham, Founder of Byredo

Founded in Stockholm in 2006, Byredo is a European luxury brand that translates memories and emotions into products and experiences. Byredo offers a range of products including fragrance, makeup, and Byproduct, the brand category for non-beauty projects. With a presence in over 40 countries and a focus on ecommerce, Byredo is reinventing luxury through a new approach driven by emotions and creativity. Our commitment to diversity, talent, and teamwork underpins our mission to inspire people worldwide.

What you’ll get to do:

Cultivate High-Value Client Relationships:

• Build a network of people who have an impact on local and international luxury businesses to promote customer loyalty (especially with VIC/VIP).
• Oversee the clienteling approach using digital tools to drive loyalty and repeat business
• Support the Store Manager in event coordination which is essential in creating a local network to facilitate monthly events in the market in store.

Oversee Daily Store Operations:

• Ensure seamless stock control, inventory management, point-of-sale transactions, and process deliveries in partnership with store manager.
• Prepare concise daily, weekly, and monthly performance and operations reports.

Drive Sales:

• Lead and support floor activity to achieve sales targets, margin objectives, and overall P&L goals
• Design and execute VIP-focused action plans and store promotions
• Analyze daily, weekly, monthly, and annual KPIs in partnership with the Store Manager.

Support and Develop People:

• Partner with the Store Manager on recruiting, onboarding, and training new hires
• Monitor and assist the Store Manager with the training and development for store associates.
• Monitor and assist with ongoing employee training and individual development plans
• Implement retention strategies to reduce turnover
• Lead by example and ensure all store associates are abiding by company policies and procedures.

We'd love to meet you if you have:

• 2-3 years in a supervisory or management experience in retail sales
• Experience with makeup and/or beauty selling
• Operational and sales expertise from a previous retail environment.
• Flexible availability, including holidays and peak season
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Foreign language skills a plus.
• Product sensitivity and deep knowledge of market/fashion trends
• Adaptable, curious, and authentic, with a collaborative mindset and a solutions-oriented approach
• A friendly, service-first approach and strong clienteling skills
• Comfort multitasking and performing under pressure
• Fluency with digital clienteling tools

Compensation:

As required by the New York state salary transparency law, effective November 2022, the expected base salary for this position is between $75,000.00 - $85,000.00 salary. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.

EEOC:

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Diversity, Equity, and Inclusion Commitment:

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

About Puig:

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self-esteem and find their own expression in a family-owned company that aims to leave a better world for the next generation.

Our brand portfolio is structured in three divisions: Beauty and Fashion, with the owned brands Carolina Herrera, Nina Ricci, Paco Rabanne, Byredo, Jean Paul Gaultier, Dries Van Noten, Penhaligon’s, and L’Artisan Parfumeur; the licenses of Christian Louboutin and Comme des Garçons perfumes; and Lifestyle fragrances, among them Adolfo Dominguez, Antonio Banderas, Shakira, and Benetton. The Charlotte Tilbury division, which includes the luxury makeup brand and the Derma division, with the Apivita, Uriage and Isdin brands. We sell products in 150 countries and operate 26 subsidiaries.

At Puig we honor the values and principles put in place by three generations of family leadership. Today we continue to build on that legacy, through conscious commitments in our ESG agenda (environmental, social, and governance) aligned with the UN Sustainable Development Goals.