BWW GO General Manager

Ontario Trillium Foundation; Illinois; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Fast-paced team

Brand experience: Buffalo Wild Wings

Skills development opportunities

Job summary

Buffalo Wild Wings GO in the Chicago metro area is seeking a dynamic leadership team member to manage day-to-day operations and energize a fast-paced restaurant. You will lead and develop team members, ensure staffing for each shift, uphold food quality, speed of service, cleanliness, hospitality, and safety, and address challenges quickly.

This role offers growth through leadership experience with a global hospitality brand, opportunities to mentor staff, and a fun, high-energy environment that

Qualifications

• At least 2 years of leadership experience in a fast-paced, high-volume restaurant, retail, or hospitality environment.
• Current ServSafe certification or ability to meet applicable state, county, and local food-handling requirements.
• A competitive, team-first mindset with a passion for sportsmanship, hustle, spontaneity, community, and fun.
• A commitment to delivering best-in-class hospitality, fast and accurate service, and a clean, welcoming restaurant.
• Strong communication, organization, and problem-solving skills.
• The ability to lead by example, motivate a team, and thrive in a fast-moving environment.
• Flexibility to work evenings, weekends, and late-night shifts as needed.

Responsibilities

• Lead and support team members to deliver an outstanding guest experience
• Ensure the restaurant is appropriately staffed and prepared for each shift
• Maintain high standards for food quality, speed of service, cleanliness, and hospitality
• Help recruit, train, coach, and develop team members
• Manage daily restaurant operations efficiently and effectively
• Monitor food safety, sanitation, and workplace safety standards
• Ensure compliance with company policies and all applicable laws, regulations, and food-handling requirements
• Create a positive, inclusive, and high-energy workplace where team members can succeed
• Address operational challenges quickly and professionally
• Help drive restaurant performance and uphold Buffalo Wild Wings GO brand standards

Skills

Leadership experience

ServSafe certified

Team player

Hospitality excellence

Communication skills

Problem-solving

Lead by example

Flexible schedule

Job description

JOIN OUR LEADERSHIP TEAM

Ready to lead from the front? At Buffalo Wild Wings GO, we’re looking for energetic, hands-on leaders who know how to build great teams, deliver exceptional guest experiences, and keep a fast-paced restaurant running at its best.

As a key member of our leadership team, you’ll help manage the day-to-day operations of the restaurant while creating a positive, high-energy environment for both our guests and team members. From delivering crave-worthy Buffalo Wild Wings food to developing your team and driving operational excellence, no two shifts are the same.

What We’re Looking For

• At least 2 years of leadership experience in a fast-paced, high-volume restaurant, retail, or hospitality environment

• Current ServSafe certification or ability to meet applicable state, county, and local food-handling requirements

• A competitive, team-first mindset with a passion for sportsmanship, hustle, spontaneity, community, and fun

• A commitment to delivering best-in-class hospitality, fast and accurate service, and a clean, welcoming restaurant

• Strong communication, organization, and problem-solving skills

• The ability to lead by example, motivate a team, and thrive in a fast-moving environment

• Flexibility to work evenings, weekends, and late-night shifts as needed

Looking for late-night hours? We’re one of the few 24-hour Buffalo Wild Wings GO locations in the Chicago metro area, offering opportunities across a variety of shifts.

What You’ll Do

• Lead and support team members to deliver an outstanding guest experience

• Ensure the restaurant is appropriately staffed and prepared for each shift

• Maintain high standards for food quality, speed of service, cleanliness, and hospitality

• Help recruit, train, coach, and develop team members

• Manage daily restaurant operations efficiently and effectively

• Monitor food safety, sanitation, and workplace safety standards

• Ensure compliance with company policies and all applicable laws, regulations, and food-handling requirements

• Create a positive, inclusive, and high-energy workplace where team members can succeed

• Address operational challenges quickly and professionally

• Help drive restaurant performance and uphold Buffalo Wild Wings GO brand standards

What We Offer

• Competitive compensation

• A fun, fast-paced team environment

• Leadership experience with the world-famous Buffalo Wild Wings (B-Dubs) brand

• Opportunities to develop your skills and grow with the team

If you’re passionate about great food, great people, and creating legendary guest experiences, we want you on our team.