Buyer in Training

CARMAX INC; Norwood (MA); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a leading company as a Buyer-in-Training where you will learn to manage used car inventory and provide exceptional customer service. This entry-level role includes training on vehicle basics and market analytics, with responsibilities in appraisals and auctions.

Qualifications

• Ability to make independent judgments on vehicle purchases and pricing.
• Effective communication skills with internal and external customers.

Responsibilities

• Evaluate and negotiate market prices and assess vehicle damage.
• Conduct vehicle appraisal offers and coordinate onsite Wholesale Auctions.
• Provide exceptional customer service and collaborate with other departments.

Skills

Communication

Multi-tasking

Analytical Skills

Job description

6018 - Norwood - 1320 Boston Providence Turnpike, Norwood, Massachusetts, 02062

CarMax, the way your career should be!

General Summary

The Buyer-in-Training (BIT) position is the entry-level role in CarMax’s Merchandising department. Under supervision, BITs acquire and manage CarMax’s used car inventory through customer appraisals, appraisal offers, coordinating onsite Wholesale Auctions, and attending regional auctions. The program lasts approximately 4-6 months and includes training on vehicle basics, market analytics, and offsite behaviors.

Principle Duties And Responsibilities

• Independently evaluate and negotiate market prices, assess vehicle damage and costs, and make sound purchasing and pricing decisions based on customer assessments, offers, and auction participation.
• Conduct vehicle appraisal offers, coordinate onsite Wholesale Auctions, and attend offsite auctions as assigned.
• Accurately assess vehicle condition by collecting, recording, and communicating relevant information.
• Provide exceptional customer service and collaborate with other departments to create memorable customer experiences.
• Support the implementation of new store procedures, processes, and technology platforms.
• Use technology effectively for team collaboration across locations.
• Execute initiatives including Offer Role and Offsite programs.
• Complete the Buyer-in-Training program successfully.

Qualifications

• Ability to make independent judgments on vehicle purchases and pricing.
• Effective communication skills with internal and external customers.
• Ability to analyze market data and complete paperwork accurately.
• Proven track record of personal and team development through goal setting and career planning.
• Ability to adapt to change in a team-oriented environment.
• Multi-tasking skills in a fast-paced setting.
• Valid Driver’s License required.

Requirements

• Flexibility to work indoors and outdoors, standing for long periods and in various weather conditions.
• Flexible hours, including nights, weekends, holidays, and travel.
• Maintain professional appearance and wear CarMax clothing at work and auctions.
• Adhere to all company policies and safety standards.
• Primarily outdoor work, sometimes in noisy or inclement weather.

This description outlines the general responsibilities and may be amended at CarMax’s discretion. It is not a contract of employment. CarMax is an Equal Opportunity Employer and complies with all applicable laws. Employment is at-will, can be terminated at any time by either party, and this document is not a contractual agreement.